Forum Replies Created
-
Posts
-
The way Symbiostock works is you upload the maximum sized file then restrict the pixel resolution based on the license. Symbiostock will resize for you – so it is one master file that is replicated based on the resolution.
Hi there – please try unzipping Rev slider manually and uploading it – this happens sometimes with certain themes and/or plugins.
K, so the solution for this for now is:
Ensure that ‘strip image metadata’ is disabled in your Symbiostock Settings. Basically, when you are stripping the metadata PHP has to process your massive image and then serve it up via PHP. This may be too much load for some servers if your image is really large.
We’ll try to tweak this in the next release so that doesn’t happen, but for now is an easy viable solution for those of you with like 30 megapixel images.
FYI, I uploaded the same image to our server and it did not experience the same issue. It is therefore a server specific limitation, likely relating to memory.
One quick solution you can do is create a license for the super large images and ensure that you don’t have ‘strip meta tags’ enabled in your Symbiostock settings. On the license page for this, make it so it filters only for very high resolutions, and ensure that ‘sell unaltered’ is clicked.
What this will do is remove any PHP processing of the media and just provide the original to the customer.
However, to be honest, if your thumbnails got created, there shouldn’t be a resource issue. So the best we can do is you send me your login info and I’ll dig around.
Hey Songquan,
This is an issue that will be PHP, Apache, or server related. Please PM me your login info and I’ll see if I can replicate the issue on my side. If I cannot, then it is a resources problem. This is very likely since it is a size related issue. I’ve not tested files that huge before with regards to images.
Hey there – PM Me your login info and I’ll take a look to see what it could be.
1) Extra information tab always shows this. It’s a quirk of WooCommerce and can be easily fixed with a custom hook or your theme.
2) Regarding the rest: What version of WooCommerce are you running?
Also be aware that this has nothing to do with Symbiostock – this is 100% controlled by WooCommerce.
The duplicates created are not really duplicates – they are thumbnails. So your large, original file remains in ss_media and once it is processed, thumbnails are injected into WordPress. From that point forward, WooCommerce does not access or become aware of any files in ss_media and uses the watermarked thumbnail in your Media Library as the product image. In other words, your original file is only used to create the product image; from that point forward, Symbiostock has nothing to do with it.
George’s observations and advice are spot on.
Glad you figured it out! The license link goes to your licensing page, which you can cater as you want. It adds an HTML anchor to the link so it can jump to that specific license description if you add that to your license description page.
Welcome to the Symbiostock community!
I’ve been busy with lots of other stuff lately, but you are 100% right; each member would have to invest less effort with each new contributor that joined, simply for the link juice and increase in global footprint that benefits the entire network. Theoretically, if everyone passively created their independent sites and joined Symzio and did nothing else, we’d still see a great deal of sales.
So if nothing else, don’t hesitate to encourage peers to do it. It costs very little (hosting, domain) and is a promising business model that, unlike everything else right now, is future-proof.
Fantastic buddy.
Someone else also mentioned subscriptions for corporate customers that have to fill out expense forms with every purchase and would rather have a monthly fee rather than one offs. As we are still in beta, everything is still up for improvement. I think no one person knows every aspect of the market, and I think your suggestion is a good one Tham. I think we’ll open discussions on this soon enough and try to incorporate a subscription system as well as perhaps additional file sizes. But it needs to be discussed and planned so that contributors are able to participate where they want, in what capacity, and the customer experience does not suffer.
One thing you could do is make the WooCommerce large sized thumbnail larger – then just link to that for people to download a free watermarked version. That would actually work perfect and should be reasonably easy to do.
No mechanism for this yet – good idea though.