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Viewing 15 posts - 1 through 15 (of 2,008 total)
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  • #38019
    Profile photo of Robin
    Robin
    Keymaster

    Hi there,

    You would have to create custom code that would add a filter to the related products query within WooCommerce. This would then have to ensure the products that are selected have the video meta information in them.

    #38017
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – you are uploading a vector. Are you certain your server supports Imagick and that vectors work? Did you try the diagnostic tool in settings to confirm?

    #38016
    Profile photo of Robin
    Robin
    Keymaster

    Hi Valentin,

    I cannot think of any reason why the video plugin would be slowing down your site due a code related issue. It does not add overhead to the front end, though during processing videos it may very well slow down the site due to the load. We cannot comment on outside solutions for this speed issue, but I would recommend keeping a backup of your site in case something goes wrong.

    #38014
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – if you used Symbiostock Anytype to provide a font as the file download, you could do so, and upload a JPEG as the thumbnail which would example the font.

    #37878
    Profile photo of Robin
    Robin
    Keymaster

    Hi Richard, licenses are attributes and there definitely should be plugins that allow for those customizations

    #37877
    Profile photo of Robin
    Robin
    Keymaster

    Ah okay. Yes you can do that though some pages may take longer to load. 😊

    #37871
    Profile photo of Robin
    Robin
    Keymaster

    Hi Richard,

    The built in coupon system for WooCommerce is quite simple – I think you could probably find a more complex coupon plugin that allows you more filtering options. Otherwise you would have to create custom code to go along with a coupon type.

    #37869
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – that is a notice/warning that has no negative effect on the functionality of the store. Please ignore it.

    #37867
    Profile photo of Robin
    Robin
    Keymaster

    I don’t fully understand the question – the host will have to store your whole image no matter what, and the thumbnails wordpress creates are generally quite small in size. I don’t see any realistic way of cutting down on size that way.

    #37863
    Profile photo of Robin
    Robin
    Keymaster

    Hi Kevin,

    Allowing them access to the media section is something that probably won’t be possible, as I believe if that is enabled they would be able to edit and see other people’s media uploads as well. You may be able to enable it with custom code, but that is something outside the scope of our provisions.

    #37862
    Profile photo of Robin
    Robin
    Keymaster

    Yes, the number of licenses in the licenses count may reflect a different number to what actually shows to customers, but that is the most important aspect. We will look into the licenses number on the backend.

    #37861
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – you can see the tooltip within Symbiostock for detailed instructions on how to extract extra metadata from the images. To display this, however, or use it on your site, you would need custom code within your theme.

    #37825
    Profile photo of Robin
    Robin
    Keymaster

    Hi there,

    Thanks for describing the problem in detail.

    1) The license list in the backend in WooCommerce showing 6 may be wrong or right, and is somewhat irrelevant overall because as you have said, in the end when people go to the actual product page, they are only able to see the 3 licenses you want them to. It is possible it is showing 6 because those licenses CAN be added to the product, but it could also be a bug, albeit one that does not functionally affect purchases.

    2) All the licenses showing up on the front end is something that can be disabled via your theme by hiding that box as well – again, does not affect the functionality of the site.

    3) The issue with the One time use license type links opening an image that does not exist is definitely a theme related issue. This should open a new page that informs customers what the terms of those license types are.

    #37824
    Profile photo of Robin
    Robin
    Keymaster

    Hi Kevin – are you using Symbiostock Vendors as well? Without that installed and enabled we can’t suggest what could be wrong as Symbiostock requires a lot of custom functionality for a multi-vendor site.

    #37822
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – licenses are automatically applied to products via site-wide filters. You can disable this on a license basis or a product basis, then you can manually change what licenses are available where.

    Please read over this part of our documentation to more information:
    https://www.symbiostock.org/docs/category/2-media-licensing/

Viewing 15 posts - 1 through 15 (of 2,008 total)