Forum Replies Created
November 29, 2020 at 7:02 pm #38019November 29, 2020 at 6:59 pm #38017November 29, 2020 at 6:58 pm #38016
I cannot think of any reason why the video plugin would be slowing down your site due a code related issue. It does not add overhead to the front end, though during processing videos it may very well slow down the site due to the load. We cannot comment on outside solutions for this speed issue, but I would recommend keeping a backup of your site in case something goes wrong.November 29, 2020 at 6:53 pm #38014November 2, 2020 at 4:23 pm #37878November 2, 2020 at 4:21 pm #37877November 1, 2020 at 10:06 pm #37871November 1, 2020 at 10:05 pm #37869November 1, 2020 at 10:04 pm #37867November 1, 2020 at 10:01 pm #37863
Allowing them access to the media section is something that probably won’t be possible, as I believe if that is enabled they would be able to edit and see other people’s media uploads as well. You may be able to enable it with custom code, but that is something outside the scope of our provisions.November 1, 2020 at 9:59 pm #37862November 1, 2020 at 9:57 pm #37861October 23, 2020 at 4:27 pm #37825
Thanks for describing the problem in detail.
1) The license list in the backend in WooCommerce showing 6 may be wrong or right, and is somewhat irrelevant overall because as you have said, in the end when people go to the actual product page, they are only able to see the 3 licenses you want them to. It is possible it is showing 6 because those licenses CAN be added to the product, but it could also be a bug, albeit one that does not functionally affect purchases.
2) All the licenses showing up on the front end is something that can be disabled via your theme by hiding that box as well – again, does not affect the functionality of the site.
3) The issue with the One time use license type links opening an image that does not exist is definitely a theme related issue. This should open a new page that informs customers what the terms of those license types are.October 23, 2020 at 4:20 pm #37824October 23, 2020 at 4:19 pm #37822
Hi there – licenses are automatically applied to products via site-wide filters. You can disable this on a license basis or a product basis, then you can manually change what licenses are available where.
Please read over this part of our documentation to more information: