Robin

Hi Hebstreit – thank you very much for that. We have added that to the core and released as 5.0.2 with a credit to you. 🙂

Hi Duncan – those errors have nothing to do with Symzio, and indicate there is something wrong with your installation. I would recommend trying to retrieve a backup, or asking WordPress to rectify the issue. We do not recommend WordPress hosting for Symbiostock as it is not built for intense applications.

Hi Duncan,

Symzio pings your website to ensure it is running Symbiostock. It does this periodically, and does it initially when you apply as a contributor. If it cannot do this successfully, it has no way of knowing you are running Symbiostock.

We cannot divulge what it does in order to prevent gaming of the system, but we can say that it…[Read more]

Hi there – have you applied to be a Symzio contributor and received your code, and entered that code into Symbiostock?

Thanks Hebstreit – now you see precisely why we do not update Symbiostock with every WooCommerce update – although we ensure Symbiostock is fully tested, other plugin developers including the WooCommerce people do not do robust testing which can lead to unforeseen bugs like this, where now you have to spend time and energy figuring out why the…[Read more]

Hi Hebstreit,

I’m taking a look at your site – the way you’ve done the CSS for Express looks positively beautiful!

I can confirm that the cart, my account, and other WooCommerce pages are not working, but this has nothing to do with Symbiostock or Symbiostock Express. After disabling all of those plugins and themes, the cart page and my account…[Read more]

Thank you very much Chris – your reports after each update are greatly appreciated. 🙂

Hi Hebstreit,

Thank you for sharing the images of the dev and live sites – it helps a lot with support. First thing’s first – the reason we have had to change the radio buttons is two fold:

1) The old radio styles do not work effectively with the new WooCommerce – this is simply a WooCommerce issue, and something we may look to add as a feature…[Read more]

Yes – this is now enabled in Symbiostock Pro 6.0.0.

Hi Duncan,

Please do not create multiple posts for one issue. Are you using Symbiostock Express? If not, this is theme related and has nothing to do with Symbiostock.

Hi Richard – the string replacements work in an exact sense at times – so even if you change “License” if you have a string on your site that says “Select License”, it may not change the License bit and you may have to change the entire string: “Select License” > “Pick a Product”

This redundancy is to prevent any unwanted string replacements from…[Read more]

All plugins have been tested to be functional without issue with this current upgrade. If you notice any new bugs or issues, please let us know.

6.0.0 is now being released. Symbiostock Express introduces a slight visual change to the license choices, other than that the upgrade should be relatively seamless.

Hi Lisa – you can certainly use AnyType to achieve this, but it might be easier just to use the WooCommerce bundle plugin:

Product Bundles

Which allows you to create bundles of your individual products. This would work for you, with one caveat – your customers would still have to download each image separately,…[Read more]

Hi Hebstreit,

We can confirm that AnyType works fine with the current version of WordPress – however, the new version of WooCommerce has added a new text like ‘currently not available’ for certain products. This is appearing on AnyType licenses where there is no AnyType file for that product available. However, AnyType licenses are showing up fin…[Read more]

Hi there – thanks for letting us know. This is the normal behavior when you have a tangible item (non-virtual and non-downloadable) in the cart with a Symbiostock product, as even though the Symbiostock product is finished processing, we cannot set it to completed until you set it as such, for example, once you have shipped the product to the…[Read more]

We have checked this out, and because Symbiostock watermarks the images, they are stored as fresh images and do not retain metadata. As far as we know, this does not affect SEO at all, and we’ve never had a request for metadata retention in the watermarked thumbnails. It is an optional feature we may add in the future, but right now it would…[Read more]

Hi there – this will also be rectified at the code level in the next release.

Hi there – sorry for the delay in responding. We have been very busy with the next update.

The video plugin certainly does work – the question is why it does not work with your current hosting environment. Have you contacted your web host to run a diagnostic to find out why it might not? It is almost certainly a resources issue if the diagnostic…[Read more]