Robin

I also want to clarify that “active development” is a modern term that means nothing; software is not meant to be updated every week – it is supposed to satisfy a mechanism, and as long as it does this, there is no reason to change it. Stability is our priority as we operate on thousands of sites where artists’ revenue depends on us. When we first…[Read more]

Hi Greg,

We do plan to release an updated version of Symbiostock that has been tested and supports the newest version of WooCommerce. As with all previous responses, unless there is a functionality you specifically require that is not available, there is no need to update. However, as it has been some time, we want to provide people a newer…[Read more]

Thanks for that Mark – very cool little thing.

Thanks for that Mark – very cool little thing.

[raw][/raw[

Looking into this as per your support request Steve, thanks.

Just test it out and see! 🙂

Hi Mark – you could submit a support ticket, but the errors you are encountering are almost exclusively related to your server and how the processor is able to process vectors. We have hundreds of vector sites running the same version without issue, and it is unlikely a software fix will make a difference. We are likely to find server issues that…[Read more]

Hey Mark – I tested by uploading this on my end, and it did in fact add the Beauty category to the upload. So this means there is something going on with the way your server is reading the metadata, or you are using the wrong version of WooCommerce. I’m guessing it’s the former. Have you run the system testing wizard on the Symbiostock Settings…[Read more]

Hi there – when I click on that link, it gives me an error that it cannot find this page:

/license.txt/license_fulljpeg/

As you can see, it is added a .txt there for some reason, which is something to do with your WordPress install. Some other plugin or another page you have in your wordpress install is redirecting the URL from…[Read more]

I’ve added the category to this file – please try using this and seeing if the category populates:

https://ibb.co/PwkLTBx

If that works, reverse engineer the RAW data so you can add the right field syntax via exiftool

Yes – so if you have a metadata editor such as Photoshop or RAW, and you pre-populate one of these fields:

‘SupplementalCategories’, ‘SupplementalCategory’ and ‘Category’

It will put the image in a category of that exact name. It is a good idea to test one first to ensure that the category field you are filling is working and being recognized.

Thanks for the update Mark. Yes, basically the issue here is that Symbiostock’s technology is still quite far advanced for the time, in that professional video/image processing at the hosting level is still quite new and a lot of hosting providers do not provide the raw power or know how to configure their servers properly to cater to these needs.…[Read more]

Hi there – this generally happens when you do not let the processor complete the order and complete the order yourself. Do you have the processor running every minute?

Hi Mark – unfortunately, WordPress, and most functions within WordPress, including the processor, do not work consistently through the CLI due to the limitations of the WordPress infrastructure. We originally tried to run the processor as a CLI process as this would have been far more efficient, but encountered issues that could not be…[Read more]

You have to click “update prices” and “update licenses” when you edit a license to have the processor make the changes. It will do so systematically.

The prices auto-update via the processor if a license is successfully added to a product – so if it isn’t updating, it is likely your processor is not running every minute.

If you don’t have that many buyout license sales, you could manually do this as it would be reasonably easy to change the content of the product, or remove it from the store altogether.

Well, you can have buyout licenses, but automating all these processes would require custom functionality. It’s actually nothing to do really with Symbiostock and more to do with WooCommerce. You would need someone to program a hook that would tap into the purchase process, and basically if the license type is a buyout one, then they would run all…[Read more]

Hi there – your processor will automatically add the licenses to all the products it applies to once you click on the “update prices” and “update licenses” checkbox in the edit license page.

This would require custom jQuery functions to basically move that field after the page loads. It is certainly possible but requires custom code, and is not that easy if you do not know how to code in jQuery.