Robin

Hi there,

You would have to create custom code that would add a filter to the related products query within WooCommerce. This would then have to ensure the products that are selected have the video meta information in them.

Hi there – you are uploading a vector. Are you certain your server supports Imagick and that vectors work? Did you try the diagnostic tool in settings to confirm?

Hi Valentin,

I cannot think of any reason why the video plugin would be slowing down your site due a code related issue. It does not add overhead to the front end, though during processing videos it may very well slow down the site due to the load. We cannot comment on outside solutions for this speed issue, but I would recommend keeping a backup…[Read more]

Hi there – if you used Symbiostock Anytype to provide a font as the file download, you could do so, and upload a JPEG as the thumbnail which would example the font.

Hi Richard, licenses are attributes and there definitely should be plugins that allow for those customizations

Ah okay. Yes you can do that though some pages may take longer to load. 😊

Hi Richard,

The built in coupon system for WooCommerce is quite simple – I think you could probably find a more complex coupon plugin that allows you more filtering options. Otherwise you would have to create custom code to go along with a coupon type.

Hi there – that is a notice/warning that has no negative effect on the functionality of the store. Please ignore it.

I don’t fully understand the question – the host will have to store your whole image no matter what, and the thumbnails wordpress creates are generally quite small in size. I don’t see any realistic way of cutting down on size that way.

Hi Kevin,

Allowing them access to the media section is something that probably won’t be possible, as I believe if that is enabled they would be able to edit and see other people’s media uploads as well. You may be able to enable it with custom code, but that is something outside the scope of our provisions.

Yes, the number of licenses in the licenses count may reflect a different number to what actually shows to customers, but that is the most important aspect. We will look into the licenses number on the backend.

Hi there – you can see the tooltip within Symbiostock for detailed instructions on how to extract extra metadata from the images. To display this, however, or use it on your site, you would need custom code within your theme.

Hi there,

Thanks for describing the problem in detail.

1) The license list in the backend in WooCommerce showing 6 may be wrong or right, and is somewhat irrelevant overall because as you have said, in the end when people go to the actual product page, they are only able to see the 3 licenses you want them to. It is possible it is showing 6…[Read more]

Hi Kevin – are you using Symbiostock Vendors as well? Without that installed and enabled we can’t suggest what could be wrong as Symbiostock requires a lot of custom functionality for a multi-vendor site.

Hi there – licenses are automatically applied to products via site-wide filters. You can disable this on a license basis or a product basis, then you can manually change what licenses are available where.

Please read over this part of our documentation to more information:
https://www.symbiostock.org/docs/category/2-media-licensing/

Hi there,

We will look into the metadata retention in thumbnails, although there is no real benefit to this. It is preferable for the images to be titled appropriately, and they are, and for the product pages to have good SEO. This is because you will have multiple versions of the same thumbnail throughout the site, and it could be confusing for…[Read more]

When Symbiostock is processing videos, it first generates thumbnails, then watermarks them. It works in a way that should not matter how many files you have waiting in queue, but if it works by uploading in smaller batches, then it might be worth giving that a try.

Hi Paolo,

“I didn’t quite understand what you mean by added .map file name.”

The error on your site shows this as you quoted:

“DevTools failed to load SourceMap: unable to load content for https://vjs.zencdn.net/5.8.8/video.js.map: HTTP error: 403 status code, net :: ERR_HTTP_RESPONSE_CODE_FAILURE”

As you can see the file it is looking for i…[Read more]

Hi there – you can still use Symbiostock without Imagick, it will just be limited in certain ways. No vectors, for example, and processing of images will take a bit longer and use more resources.

There is no way to solve this issue other than the web host enabling Imagick on your system. You can optionally look for another web host.

Hi there,

Do you mean it is simply not being triggered? Have you tried manually running it to ensure it is completing properly that way?

If it is, then it is just a syntax issue. I would contact them directly and just ask them how to trigger a URL call via the cron, as the code provided in Symbiostock works in most cases.