[RobinKeymaster]

Hi Hebstreit – as per the documentation, you need to create a new license for your Anytype file – so the ‘ss_55746_arb_pack’ naming convention is just an example. You need to create a license and scroll to the bottom of the license edit page to decide what the postfix will be, then upload files using that naming convention.

I logged in and could not locate a license for your Anytype file – try that and let me know.

[RobinKeymaster]

Great, glad to be of help. 🙂 If you get a chance, please leave us a positive review on WordPress:

https://wordpress.org/support/plugin/symbiostock/reviews/

As we don’t charge for most support requests and try to provide the best service possible, it really helps if users like yourself give us positive feedback on our official WordPress page for future potential users. Thanks!

[RobinKeymaster]

Hi Hebstreit – can you PM Me your login information so I can take a look to see what’s going on?

Thanks.

[RobinKeymaster]

Hey Mickael,

Very strange! Your do indeed have imagick installed and it should be found by Symbiostock. However the phpInfo you are sharing does not appear to be on the exact domain you are running WordPress on. It is possible imagick is disabled via your control panel (such as cPanel) even though it may appear to be enabled on the general base PHP install. Please provide a link or check the phpinfo on the actual WordPress site to confirm if imagick is enabled and we can go from there. 99% it will not be, as based on the phpinfo you are showing, unless there’s a massive bug with your specific version of php, Symbiostock is guaranteed to read it correctly.

[RobinKeymaster]

Hey Steve – I’ve learned the hard way that an undocumented way to do it very easily is as follows:

1) Go to your settings and change the URL from http to https for both the site and home.
2) Edit your wp-config.php and add this line below the debug line:

define('WP_DEBUG', false);
$_SERVER['HTTPS'] = 'on';

You should now be HTTPS as long as you have a certificate issued for your URL via your cPanel control panel. For information on ordering an SSL via the hosting system (all perpetually free with our hosting) use this guide:

http://www.symbiostock.com/setup-installation-guide

Once you do those 3 steps, your site should be fully SSL. The only exceptions are that some of your theme elements or pages may have hard coded full non-relative URLs to images. In other words, instead of:

/wp-content/images/image.jpg

you will have

http://www.mydomain.com/wp-content/images/image.jpg

As you should rarely ever use full URLs on your site and always reference locally, you may have to change these, and that must be done manually otherwise your visitors will get a warning that says “this page is secured but not fully secure because it contains insecure elements”.

I’ve tried various plugins and stuff and nothing quite works as seamlessly as this.

[RobinKeymaster]

Is the order status completed or left in processing? If it is still processing you need to wait for the processor (cron job) to complete the order, then the email links will be generated and sent out.

Just ensure you have the processor running. Check our documentation if you are unsure how to do this.

[RobinKeymaster]

Hi there – this has been added as a translatable string via the Symbiostock settings page. Just use the “To Process”>”Your String” syntax to translate it.

[RobinKeymaster]

Hi Michel – a new version of Symbiostock Pro has been released in order to allow for SKU editing via the Inventory tab. Just update and it should be there.

[RobinKeymaster]

Let me take a look for you – thanks for bringing this up.

[RobinKeymaster]

Thanks for pointing this out – this is not currently translatable but we will look into adding this customization in a future release, thanks.

[RobinKeymaster]

Hi Michel – this is a WooCommerce issue – I am guessing that with the new version of WooCommerce they have disabled SKU editing for variable products. Can you do a search for this and confirm?

It is possible you can use some other text field for now to identify media to the author.

[RobinKeymaster]

Oh, okay – so you’re only talking about backend. In this case this is a woocommerce issue, not a Symbiostock issue. Just find out exactly what that field is called (SKU, maybe?) and do a search on google for editing this in WooCommerce and you should find a solution.

[RobinKeymaster]

Hi Michal – as far as I remember there was something unique about directadmin so maybe contact your host to confirm that the cron job is indeed working. It most likely isn’t at this point unless you are getting files processed quickly.

[RobinKeymaster]

Hi Michel – you need to find out what meta the “article number” is and manually add this to the product page as a hook if it is not showing. I’m not sure why it was showing before and isn’t now, but there may be some changes in the way Express displays information in that regard.

[RobinKeymaster]

You can’t enable this with Symbiostock because Symbiostock has to process the files before the download can be sent to the customer. If you enable this and try to make a purchase the customer will get a download error. It is incompatible with Symbiostock.

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