Download files are not yet available for customer [resolved]

[michalParticipant]

Hi, I have a problem with downloading images by client in woocommerce.

After payment, it is not possible to download pictures, there is a statement: Download files are not yet available

In Symbiostock Settings -> System – is enable run all processes

Manually when i run Symbiostock Processor (cron job)- still not work.

Thanks for help

[RobinKeymaster]

Hi there – do you have the processor running each minute via a system scheduler/cron job? If not it is unlikely to be reliable that all functions will work, including readying products for customer downloads.

[michalParticipant]

Hi, cron job in direct admin is set every minute:

When i upload photo by Upload Media, it load too long ex 5-10 minutes (1 photo)

There is a screen on setting Symbiostock in wordpress:

 

 

 

[michalParticipant]

What command I have to set in cron in DirectAdmin ?

I copied the command from the panel Symbiostock -> Settings -> System:

curl -silent -A ‘Mozilla’ ‘http://www.domain.com/?c=1&ss_c=35ca9deecb8c2fcf80ef’ >/dev/null 2>&1

And set “1” in the minute field  in cron. I don’t know it is good settings??

 

[michalParticipant]

here is a examples of cron direct admin commands:

/usr/local/bin/php /home/user/domains/domain.com/public_html/script.php
/usr/local/bin/curl –silent http://www.domain.com/cron.php > /dev/null
/usr/bin/wget -O /dev/null http://www.domain.com/cron.php

[RobinKeymaster]

Hi Michal – as far as I remember there was something unique about directadmin so maybe contact your host to confirm that the cron job is indeed working. It most likely isn’t at this point unless you are getting files processed quickly.

[michalParticipant]

Hi Robin,  everything works! I added /usr/local/bin/ befeore the Symbiostock command

Thanks for help

[Author]

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