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Viewing 15 posts - 886 through 900 (of 2,034 total)
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  • #27768
    Profile photo of Robin
    Robin
    Keymaster

    It would be extremely difficult to manage this – however, here is a suggestion I can make.

    As it works via FTP, you could actually create a folder on your own install (ie /ftpuploads) and within that directory create subdirectories for the agencies you want to submit to. You could even run an FTP server off your own computer (http://www.xlightftpd.com/).

    So, once you have your FTP server good to go, create subdirectories for the different non-ftp agencies such as ‘istock’.

    Then, add this as an agency in your Symbiostock Submitter list, and set the ‘remote directory’ to ‘/ftpuploads/istock’, for example. Then the submitter will automatically populate that directory with what needs to be submitted as you add files.

    Then, whenever you manually do submit those files, just delete them. That way only new ones will remain and you can deal with them manually at your leisure.

    #27767
    Profile photo of Robin
    Robin
    Keymaster

    Hi Valentin,

    You are correct – multiple words seems to be resulting in no results unless both are in the title or description. I will look into this.

    #27735
    Profile photo of Robin
    Robin
    Keymaster

    Hey Steve,

    Go to WooCommerce, products, display, and uncheck ‘crop’. Then go to Symbiostock and change the watermark percentage by one point and click submit. This will regenerate all your thumbnails in their original aspect ratio.

    #27725
    Profile photo of Robin
    Robin
    Keymaster

    Most common reasons the processor is not running (either manually or via the cron) or not processing media:

    You have insufficient memory with your web host.

    Symptoms: You run the processor and do not see all the resulting boxes. Once error reporting is enabled you see a memory issue or you see a script timeout error. Both of these are due to your server not being able to handle processing your media.

    Solutions: Contact your web-host to upgrade, or move to Symbiostock Hosting.

    You have a media file that is corrupted waiting to be processed.

    Symptoms: Once error reporting is enabled, you get weird Imagick or GD errors that suggest the media file in question is corrupted. This is preventing the processor from ever getting through the process.

    Solutions: Go into your ss_media/new directory and delete the file in question.

    You are uploading your new images to the wrong directory via FTP

    Symptoms: You upload media via FTP and it does not get processed by the processor. However, when you upload media via the web uploader, it shows up.

    Solutions: Under your Symbiostock > Upload Media tab you have the correct path to your upload directory. Disable your cron, upload a file via the web uploader, and hunt for it in your FTP file system. Once you find it, that is where you should be uploading all your new media.

    You are running your site through a CDN or cache service to save on bandwidth and increase speed

    Symptoms: When you manually run the processor, it tends to work, but the cron does not. There is no easy way to test this problem aside from temporarily disabling the CDN and seeing if the processor starts working. In this case, the cron is being served a cache’d version of the processor which is not triggering the original processor.

    Solutions: Disable your CDN for your processor URL, or entirely for your entire site.

    Your site is being run through SSL and there is some problem with the way the cron is calling your processor

    Symptoms: When you manually run the processor, it tends to work, but the cron does not. There is no easy way to test this problem aside from temporarily disabling SSL or changing your cron URL to non-SSL and seeing if the processor starts working. In this case, you will have to contact your web-host to determine why this is happening.

    Solutions: Disable SSL, contact your webhost, or move to Symbiostock Hosting.

    #27720
    Profile photo of Robin
    Robin
    Keymaster

    Hi Roger,

    Currently, with any of the plugins or themes we sell, it is a one-time cost and you get lifetime updates.

    Thanks.

    #27718
    Profile photo of Robin
    Robin
    Keymaster

    Please PM me your WP login info along with your FTP info and I’ll try to run some tests to figure out what’s going on.

    It appears to me that your web host is blocking URL requests from non-browser sources (such as a cron system). This would explain why your processor is not being triggered and would also explain why Symzio is not properly connecting. But once I get your information I’ll be able to know more.

    #27712
    Profile photo of Robin
    Robin
    Keymaster

    PM me your processor URL and I’ll add it to one of our cron systems for you. You should never be manually running it on a regular basis – nothing will work properly.

    I’ve tested everything on 4.6 and encountered no issues, so it is most likely this.

    Edit: Actually, try using a service like this – https://www.easycron.com/ or another service that can do it for you. Will be easier as you can maintain control.

    #27709
    Profile photo of Robin
    Robin
    Keymaster

    Is your processor running automatically or are you manually doing it?

    #27705
    Profile photo of Robin
    Robin
    Keymaster

    Hey there – unless you’ve changed something, it is unlikely the plugin will suddenly stop working. Please ensure that you are uploading files into the correct directory, and test using the web uploading method for confirmation.

    Also ensure you are waiting about a minute before processing so the file gets processed.

    #27700
    Profile photo of Robin
    Robin
    Keymaster

    We’ll try to get a version out in the next few days that will cater to your needs with regards to vectors.

    #27697
    Profile photo of Robin
    Robin
    Keymaster

    Hi there,

    Thank you for the detailed information. The way Symbiostock works is as follows:

    1) Add EPS files first
    2) Once EPS products are created, you upload the JPEG version as an alternate file for each EPS file. You can do this by editing the product and seeing the ‘Upload Alternate JPEG’ area which tells you how to do this. You can also do this via FTP using the instructions there.

    At the current time, for EPS files, as far as I know unless you are able to store metadata in the EPS, you will have to manually add the metadata to each vector. We may add a feature whereby you can make Symbiostock use the Alternate JPEG’s metadata to override the product information, but all in all this workflow is not too bad. It may be some work initially but once your store is set up adding new products should not be troublesome at all.

    #27693
    Profile photo of Robin
    Robin
    Keymaster

    Hi Star,

    Vectors are uploaded the same as JPEGs – you just put them in your ss_media/new folder and the processor will add them.

    So, firstly, have you added the Symbiostock processor to your system’s cron system?:

    http://www.symbiostock.org/docs/setting-up-the-schedulerimage-processor/

    #27652
    Profile photo of Robin
    Robin
    Keymaster

    Sent you a PM regarding this Walt

    #27651
    Profile photo of Robin
    Robin
    Keymaster

    Will look into it Walt

    #27650
    Profile photo of Robin
    Robin
    Keymaster

    Top right corner: Screen Options > Number of items per page

Viewing 15 posts - 886 through 900 (of 2,034 total)