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Viewing 15 posts - 781 through 795 (of 2,034 total)
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  • #29067
    Profile photo of Robin
    Robin
    Keymaster

    I will add more downloads to it, but do not post the download link otherwise others will get your license code and in the future it may cease to work.

    #29064
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    Robin
    Keymaster

    You have publicly posted the download link, and the download limit has now been reached again – have you been able to download it? Because at least 10 attempts have been made.

    #29061
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    Robin
    Keymaster

    Hey Janis – looks like the download was clicked on a few times which increments it. I’ve added a lot more downloads so you should be able to now.

    #29057
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    Robin
    Keymaster

    You dont have to get rid of categories – just get rid of the widget that is listing them all on every page.

    That’s the problem with certain web hosts – you get a deal for 2 years but then you’re locked into an oversaturated box with poor customer support.

    #29053
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    Robin
    Keymaster

    Hi Vassia – can you share with us your URL? We can then take a look at it from the front end.

    Secondly George is right – that code does not look like our Symzio widget code.

    #29052
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    Robin
    Keymaster

    I have checked out your website – here are my conclusions:

    1) Image size is having little bearing on your load speed.

    2) When I load certain pages (such as cart and checkout) it randomly hangs and randomly speeds up. This is highly indicative of a server that is overloaded.

    3) It is highly unlikely that the number of products you have is causing the issue. They are not all loaded or parsed ever so there is no reason why that should be the case. Database queries may be a bit slower as your database gets larger but not as slow as your main page is, for example.

    I cannot see what your WP Admin is like, but I do see that you have that massive category list on every page – remove that widget and see if it speeds up the front end.

    If none of that works, then you can try disabling any extra plugins that could be adding overhead.

    If that does not work, I would have to guess that your hosting solution, like many, is not geared with enough CPU and memory to run such a high intensity website and you are sharing your box with too many other websites.

    These are the kinds of issues that are difficult to diagnose because most web hosts will not openly admit they have hundreds of other users on the same server because that is how they make their money.

    You have the option of hosting with us if all else fails:

    http://www.symbiostock.com/

    Our hosting is made for Symbiostock sites.

    #29016
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    Robin
    Keymaster

    Thanks for sharing. This is something to do with WordPress permalinks and has nothing to do with Symbiostock. No clue why something like that would happen, but another example of why we are so strict with supported versions – seems not all developers do the rigorous testing we do prior to release which results in weird things like this that can take your whole site down.

    #29008
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    Robin
    Keymaster

    Hi Arik – as discussed via Facebook, you had applied as an affiliate not a contributor. We’ve gone ahead and approved your contributor application now, thanks.

    #29004
    Profile photo of Robin
    Robin
    Keymaster

    My query still stands, and we would be happy to look into it if you feel it will translate to a more robust and effective digital web store.

    To correct a few incorrect points in your last post:

    1) Symbiostock has always been compatible with the newest version of WordPress, without exception.

    2) WooCommerce 2.5.5 was released in March, which is approximately 7 months ago.

    3) WooCommerce does not set the standard for Symbiostock’s stability – we do.

    4) There is no legitimate reason to think that Symbiostock is not being supported or developed. Not all software needs to be upgraded every two weeks. In fact the best software isn’t.

    Rest assured that your site is running on great software that will always be boosted with the latest greatest things as is necessary. I understand that there is the desire to optimize one’s site as much as possible so as to increase conversions, but it is likely more effective to spend time and energy towards marketing and networking than abstract (and likely insignificant) technological improvements.

    Thanks.

    #28993
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    Robin
    Keymaster

    Regardless of what purported benefits exist with the new WooCommerce (we are always tantalized to upgrade for the promise of bigger better things) what do you realistically currently need that the current Symbiostock + WooCommerce versions are not providing?

    If you can provide clear cut examples of what is lacking that upgrading will provide, and how that may translate to a more robust and effective digital web store, we can take that into account when determining whether it is critical to upgrade to the newer version of WooCommerce.

    As web hosts ourselves, it is in our best interests to minimize CPU load on our servers so that we can readily host more customers, and from that perspective the Symbiostock team has not determined there to be any tangible benefit. When they say “94%” it sounds grandiose – does that mean 10 seconds faster or half a millisecond faster?

    Thank you very much for bringing this up and sharing with us the details of the new version of WooCommerce.

    #28992
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – try using this:

    /usr/local/bin/curl

    instead of just curl

    or try using wget instead of curl

    DirectAdmin may have unique needs but this is easily solvable. Don’t fret.

    #28965
    Profile photo of Robin
    Robin
    Keymaster

    Hi Sandra – you cannot set the order status to finished yourself. You must always leave it in processing and let Symbiostock’s processor complete it. Symbiostock generates the download files in the background and they will not be prepared unless you let it do its job on its own.

    #28881
    Profile photo of Robin
    Robin
    Keymaster

    Hi Sandra,

    We are considering developing a multiple users plugin but this will not be available for some time still. In the meantime, if you just want to tag images with artist names, there are a couple of options:

    1) Just add their name in the tags/keywords.
    2) Add it in the ‘Author’ metadata of the image on your home photo editor and when it is uploaded, use the custom exif field to then extract it. You can then use this to print it out elsewhere. If you do not know how to do this, you can submit a paid support request and we can code something up for you.

    In addition, you can do a middle ground solution – instruct all your artists to add ‘thisartist Jennifer Lee’ or something as a keyword. Then a custom function can be printed on the product page to extract this from the keyword and then print it somewhere for customers to see. In addition this will make it searchable.

    Let us know more specifically what sort of functionality you need the artist information for and I’ll let you know what the best solution might be. There is no way to have multiple upload folders right now.

    #28866
    Profile photo of Robin
    Robin
    Keymaster

    Hi trent – please send me your login info via PM and I will take a look. I will need both FTP and WP access.

    #28846
    Profile photo of Robin
    Robin
    Keymaster

    Hey Songquan – your site is down. Kenny, I’ve approved your application, thanks.

Viewing 15 posts - 781 through 795 (of 2,034 total)