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Viewing 15 posts - 466 through 480 (of 2,034 total)
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  • #33851
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    Robin
    Keymaster

    Hi Jacob – the reason a demo of the vendor app is quite difficult is it requires FTP access to really see how it works. Namely, the control panel isn’t that different – when you enable it, you are then able to create a new user type called a “Symbiostock Contributor” and assign FTP credentials to this user. Once that is active, that’s pretty much all you need to do from the administrative side.

    The individual users then upload media via their dedicated FTP account and when it is parsed by Symbiostock, it is assigned to them directly. They can also log into WordPress on your site to edit their media. We may add screenshots in the future so this is clearer.

    Also note that when you couple this with WooCommerce Vendors (which is provided along with Symbiostock Vendors) you then get all the features of their vendor app integrated as well, such as keeping track of earnings on a per user basis, etc.

    If you have any specific questions, just post them and I will do my best to answer them.

    #33848
    Profile photo of Robin
    Robin
    Keymaster

    Hi Page – the issue relates to the fact that your server does not have the exif_ library enabled. I would suggest you try enabling this with your host for optimal use. However, we have now updated the core to check for this and disable certain checks to remove this fatal error. Please update your Symbiostock install and report back, thanks.

    #33847
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    Robin
    Keymaster

    Hi Page – sorry about the delay in responding – will address this and get back to you.

    #33845
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    Robin
    Keymaster

    Hi Jacob,

    There is a great deal of support provided to our users, however sometimes during the holiday seasons or in general, we may not be able to address all questions in the forums in a timely fashion if they are not directly support related. Please pose any questions you have and we will do our best to answer them.

    #33787
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    Robin
    Keymaster

    Hi Mark – as indicated here, it seems to be a server issue, and in Hebstreit’s case, it was a permission issue with ImageMagick.

    #33785
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    Robin
    Keymaster

    Hi there – thus far WordPress updates generally do not cause issues, but we cannot guarantee as we do not know whether WP5 introduces issues that may be problematic with WooCommerce itself. Thus far, however, we have not noticed issues. Despite this we do not recommend updating yet.

    #33782
    Profile photo of Robin
    Robin
    Keymaster

    Hi Page – looks like your PHP install does not support the exif_read_data function – we’ve updated Symbiostock to include a checker for this. Please update and try again.

    #33664
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – regarding point three, you would need to somehow relate your gallery to the products, and this is something outside the scope of Symbiostock. It is certainly possible but your gallery would somehow need to interact with WooCommerce to offer things for sale.

    #33662
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    Robin
    Keymaster

    Hi Jonathan- you can enable the simple checkout feature which is available via Symbiostock Settings.

    #33661
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – this is a feature that depends on the theme you are using. Symbiostock Express has this built in, but you can also enable it so when a user selects a size the dimensions show up as a drop down. This is done via the Symbiostock Settings area, but again, depends on your theme.

    #33340
    Profile photo of Robin
    Robin
    Keymaster

    Hey Valentin – the solution is in Symbiostock > Settings > Media. You need to update the media location to reflect your new system path. So don’t copy and paste the full line that’s in the gray text field, just replace what needs to be replaced in the text field above it using the gray field as a reference. It is probably the name before /public_html that needs to be updated to the new host. This should fix the issue.

    #33335
    Profile photo of Robin
    Robin
    Keymaster

    Will take a look and respond Valentin.

    #33332
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    Robin
    Keymaster

    Hi Bob – yep – just create a new license using settings from another one to apply it as required. Within this new license, enable the “Physical Product” option. This will allow you to sell it as a physical product and fulfill it yourself. Once created the processor will automatically apply it to all applicable images.

    #33288
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    Robin
    Keymaster

    Also please disable your processor from the cron in your system for testing purposes.

    #33287
    Profile photo of Robin
    Robin
    Keymaster

    Hey there – I’m not seeing any issues there. Can you PM me your login information and I will take a look?

    Thanks.

Viewing 15 posts - 466 through 480 (of 2,034 total)