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Viewing 15 posts - 1,741 through 1,755 (of 2,034 total)
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  • #23792
    Profile photo of Robin
    Robin
    Keymaster

    Hey Antony,

    I am not very familiar with theme related changes – we’ll have to wait for Dawn to address them as she is the one that developed Symbiostock Express.

    #23789
    Profile photo of Robin
    Robin
    Keymaster

    Hi Steve,

    Can you PM me your login information so I can take a look as to why that may be happening?

    Also PM me your email address so I can get you to send me a sample image you are trying to upload.

    Robin.

    #23787
    Profile photo of Robin
    Robin
    Keymaster

    Just looked into it and this is a minor bug that was fixed in 2.0. I have ported it to 1.3.4 in the interim and released it so you don’t have to wait for 2.0 to be released.

    It relates to uploading images that have tags and/or descriptions in the metadata, but not titles. Symbiostock was not correctly adding these images to the database if it did not have a title, but did have other metadata fields filled in.

    Update your install and let me know if this fixes your issue.

    #23784
    Profile photo of Robin
    Robin
    Keymaster

    Beautiful images – it makes sense to want the rev slider to look optimal since it really sucks you in.

    #23782
    Profile photo of Robin
    Robin
    Keymaster

    Dawn will have a better handle on something like this, but as far as I understand it, the ‘cover’ vs ‘fit’ attributes are quite universal in the sense that they always operate as you’ve outlined. With the cover method, if you have something too wide and short, you will get a less than ideal cover, and similarly if you have something too tall and trim, you will get a similar effect.

    In your case, it looks like your images are quite wide so it is expanding their height to fill the space. On different screens this will work differently – on a screen like a smartphone, it may actually look reasonably good. However, there are a couple of suggestions I can make:

    1) If you are able to make that space less high in general, then your images will fit better and be stretched less. I don’t know if rev slider lets you set this.
    2) For rev slider images, purposely crop them in Photoshop prior to uploading so they are less disproportionate in regards to width and height. That should provide a happy medium.

    I don’t think there is any other way around it based on my knowledge of rev slider.

    #23780
    Profile photo of Robin
    Robin
    Keymaster

    Sergiy: As per your email request, I’ve added the finfo compatibility update and released it as 1.3.3 so you won’t have to wait for 2.0 to be released. Just update your Symbiostock install and it should work.

    #23778
    Profile photo of Robin
    Robin
    Keymaster

    Joel: I tested your install and successfully uploaded two different files. I also tested resetting your watermark and everything parsed fine. One was 7.5 megabytes one was 150k. However, I see that your memory limit is less than 200mb and you are using GD, not Imagick. GD uses about 10x the memory that Imagick does (that’s something we cannot control or avoid) and so I can only assume that you are sometimes hitting that memory limit when you try to parse images which prevents the script from finishing. The safest thing to do to see if your server will, overall, be able to support your needs is to go to your settings page and change your ‘max processor load’ to 1 to minimize the number of images that get parsed in one go. Another option is to try to increase your memory limit – this can be done by asking your web-host.

    Maria: Your issue is simply the memory limit. Your web host needs to increase your memory limit for you, or if you are on a dedicated host, you can do this yourself. You can also use the advice above to reduce your max processor load so that it only parses one image at a time in the hope that this remains under your limit.

    Here is some documentation on increasing your memory limit:

    http://www.symbiostock.org/docs/increasing-the-memory-limit/

    Sergiy: Your issue is relating to the fileinfo extension which is generally included in most PHP installs. Some people do not have it installed. In Symbiostock 2.0 this requirement has a backup method so the error will be fixed. You can contact your host to see if they can add it to your install, or alternatively PM me your login details and I will manually add the fix to your install so you can use it until 2.0 is released.

    Thanks for all your questions guys. All these issues relate to the specific server your site is being hosted on, so we can try to work within those restraints so you can use Symbiostock.

    #23774
    Profile photo of Robin
    Robin
    Keymaster

    I’ve emailed you Joel – send me your login info and I’ll look into it.

    As for the shell_exec –

    http://www.cyberciti.biz/faq/linux-unix-apache-lighttpd-phpini-disable-functions/

    It must be disabled in your php.ini which likely is set by your web-host.

    I’ll get to the bottom of your images showing up once I get your login info.

    #23769
    Profile photo of Robin
    Robin
    Keymaster

    That is absolutely fantastic Steve. The 100% royalty you mentioned sounds very nice indeed. Now maybe I need to stop coding Symbiostock and get my own site going!

    Here is Steve’s Image:

    The two dollar sales are very nice, actually, as in my opinion they are probably used for blogs and online articles. As this is a heavily growing market, you are likely to see more and more of those sales which can become quite lucrative. It’s all speculation, but I think that’s a good prediction.

    #23767
    Profile photo of Robin
    Robin
    Keymaster

    Can you PM me your login info? I’ll take a look. According to what you’ve sent me it should be parsing everything one by one.

    #23765
    Profile photo of Robin
    Robin
    Keymaster

    Hey Joel,

    Are you running the processor from the settings page (or added it to a cron job) so it adds the images to the media section? When you upload via FTP, they are then waiting to be processed. They will not show up in your media area until the processor processes them.

    Regarding metadata – if you don’t have shell_exec enabled, you will only be able to read metadata, not write. There is no way around this. You can ask your host to enable shell_exec and it will then work.

    Let me know if you have other questions.

    #23759
    Profile photo of Robin
    Robin
    Keymaster

    Hi Ronald,

    As far as I know, this is something that another member mentioned that is being looked into by Dawn. We’ll try to get an update on it as soon as we can.

    #23754
    Profile photo of Robin
    Robin
    Keymaster

    Hi Joel,

    Welcome to the Symbiostock community!

    To change the image to editorial, you just checkmark ‘Editorial’ on the associated image edit page. This is not done on the licenses page but rather than image edit page. In Symbiostock 2.0, which will be released soon, you can change this entirely so it says what you want on a license by license basis.

    The additional information box is controlled entirely by your theme / WooCommerce, so you would have to edit those separately from Symbiostock. This will help you personalize it:

    http://docs.woothemes.com/document/editing-product-data-tabs/

    Let me know if you have other questions – your site looks great!

    #23751
    Profile photo of Robin
    Robin
    Keymaster

    Hey Antony – okay, so this is the problem (and it sometimes happens with certain shared hosts).

    They have disabled use of the shell_exec command. When I disable the error prevention, you get this error:

    shell_exec() has been disabled for security reasons

    In order to fix this, you will have to contact your host and get them to enable it. If they can’t do that, let me know, and I’ll see if there’s something else we can do.

    #23749
    Profile photo of Robin
    Robin
    Keymaster

    Hey Antony,

    Thanks for the info. I successfully uploaded the file to my test site and all the data was successfully imported. This means it is unique to your install/server and not a problem with your image metadata. So the next thing to do is for me to log into your admin to find out why your server is not processing the data properly. My guess is that shell_exec is not enabled, or some other restriction that is preventing the file from being opened for metadata reading.

Viewing 15 posts - 1,741 through 1,755 (of 2,034 total)