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Viewing 15 posts - 1,486 through 1,500 (of 2,034 total)
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  • #24587
    Profile photo of Robin
    Robin
    Keymaster

    Hey there

    I took a look at the source and the image appears to be declared – what is happening is Pinterest is not catching it properly. Have you tried disabling that zoom plugin that is adding extra functionality to it?

    #24580
    Profile photo of Robin
    Robin
    Keymaster

    They are post meta entries, so you could create a custom script that creates them for each product – loop through each product and update_post_meta the proper meta field.

    #24578
    Profile photo of Robin
    Robin
    Keymaster

    Hey Steve,

    Glad you got that other stuff figured out – these things sometimes happen and enabling/disabling stuff often fixes it.

    Right now, the way WordPress works, there is no easy way to do more of them – the one thing you can do is change the amount of listings that show up in each admin edit screen. In the top right corner you can click on the screen options tab and increase the number of items to show. That can reduce the amount of pages you need to bulk edit.

    #24574
    Profile photo of Robin
    Robin
    Keymaster

    Hey Steve,

    The 2.0.9 update is not an ‘official’ one because it is just released so that people can quickly organize their collections for Symzio prior to it being launched. As a result you have to download it from the link provided to update your current install – as far as I know, you can’t update it automatically through wordpress even though it is released on wordpress.

    The reason I have done it like this is a lot of people have some custom hooks added to their install that has already been added to 2.1, but not to 2.0.9, and I don’t want to break their sites if they update to 2.0.9.

    #24572
    Profile photo of Robin
    Robin
    Keymaster

    It depends on the type of caching that is done, but for the most part, yes, it will remove a lot of load from your server so a lot of the local caching becomes irrelevant.

    #24569
    Profile photo of Robin
    Robin
    Keymaster

    To assist with getting your collection ready, we’re releasing Symbiostock 2.0.9 which adds quick and bulk editing for the inclusion/exclusion of media with Symzio.

    We are also adding a setting in your Symbiostock > Symzio settings page which allows you to default enable/disable Symzio inclusion on new files.

    We recommend that you place it upon yourself to keep this setting disabled to encourage double checking all media that you submit to Symzio to minimize the chances of it slipping through without being sufficiently QC checked.

    Note: If you requested custom work from us and have custom hooks enabled on your Symbiostock install, those hooks ‘may’ not be re-integrated until we release Symbiostock 2.1. Therefore, it is recommended you not upgrade to 2.0.9 prior to checking with us.

    #24568
    Profile photo of Robin
    Robin
    Keymaster

    Okay, just looked at our mail log:

    1) An email receipt was sent to your customer on Nov 17, 2015 9:14 pm. This was successfully sent (in other words, if the customer did not see it, it may have been missed or in a spam folder, or they provided the wrong email address). This also included the download links. It appears they did not open or click on this email.

    2) Any and all emails that the PLUS servers sent to your yahoo.com address were rejected by Yahoo. This is the error they sent back:

    Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html

    It may be because the ‘sent from’ email address in your WooCommerce settings are the same as the main notification email. This means that Yahoo will receive an email that is from ‘yourname@yahoo.com’ to ‘yourname@yahoo.com’. Accordingly, they may reject it because they think it is spam.

    You should try to change it so order notifications and what not go to one email address, and if you place an order you do it from another email address. Give that a test and see if it works.

    As it is, your customer received all necessary emails. Why they did not see it, I’m not sure. I just ran a test on my own site and I received the order download email via Gmail just fine.

    #24566
    Profile photo of Robin
    Robin
    Keymaster

    I’ll look into it – usually the email is where the download link is provided. Did he check his email?

    #24553
    Profile photo of Robin
    Robin
    Keymaster

    Good questions!

    Firstly, you can’t choose the file type arbitrarily –

    a) If it is a JPEG, it will always be delivered as a JPEG, whether it is resized or full

    b) If it is a PNG, it will always be delivered as a PNG, whether it is resized or full, preserving alpha layers

    c) If it is anything else in the form of a raster, it will be delivered as its original file type for the full, unaltered size, and as a JPEG for resized versions.

    d) If it is a vector of any type, it will be delivered as a JPEG if resized and as its original vector file (EPS, etc) as full, unaltered.

    The good news is you don’t have to upload different versions – Symbiostock resizes, converts, and delivers the correct version once it is purchased. All you have to do is setup the licenses:

    http://www.symbiostock.org/docs/category/2-media-licensing/

    The key here is the “sell unaltered” checkbox. If you click this, when a customer picks that license, they will get the original file you uploaded. They will also get the original file if the resolution of that license is higher than the resolution of the image, given it is a raster image.

    #24547
    Profile photo of Robin
    Robin
    Keymaster

    Actually, as of 2.0.7 you can mark licenses as physical and offer a variation as a physical product.

    So what you would do is create a product as normal, then create a new license or alter a built in one, mark it as physical. Then, people can choose to either buy a digital copy via one license or a physical product via another. The customer will automatically get a digital download for the digital copy and for the physical product it will wait to be fulfilled by you in WooCommerce just as any other physical product would.

    As for the gallery view, that’s front end which Symbiostock doesn’t get very involved in.

    #24539
    Profile photo of Robin
    Robin
    Keymaster

    Hey Antony,

    PM me your login info and I’ll take a look

    #24528
    Profile photo of Robin
    Robin
    Keymaster

    We are now doing internal testing on the new Symzio engine along with the next version of Symbiostock. It will have a few small upgrades, nothing grand.

    #24527
    Profile photo of Robin
    Robin
    Keymaster

    No clue why you didn’t receive the e-mail – I will look into it.

    To migrate from Legacy to Symbiostock you need to use our free importer:

    http://www.symbiostock.org/shop/

    It is seamless and automates the process. However, you also need to ensure that your server can run Imagick. If it doesn’t and you really want to use Symbiostock, you may have to move hosts or request that your host install it.

    Here is documentation on using the migration tool:

    http://www.symbiostock.org/docs/migrating-from-legacy-symbiostock/

    You can install Symbiostock directly through your control panel.

    Finally, you also have a few other options:

    1) You can submit a paid support request and we can do the migration for you once you have Symbiostock installed. If you want us to do all of it, it may cost slightly more.

    2) You can switch to our PLUS service in which case we would do the migration for you for free. This is a hosted Symbiostock WordPress solution where you just log in and use it.

    You can also check out Steve’s blog where he has written about upgrading to Symbiostock from Legacy:

    http://www.backyardsilver.com/2015/07/learning-points-from-creating-a-new-symbiostock-website/

    #24526
    Profile photo of Robin
    Robin
    Keymaster

    That is theme related and Symbiostock can not provide such functionality. Symbiostock Express does have this option.

    #24525
    Profile photo of Robin
    Robin
    Keymaster

    This is normal. PHP is a programming language and Apache is a web server – they are not built to do heavy digital processing. This is why using Imagick cuts down on time and memory usage significantly, but overall, this is still cutting edge technology that is not as streamlined as, say, just running an ecommerce store would be.

    Having a server that uses multiple cores is generally a pretty useful way to overcome any issues, however, as I’ve found unlike single core servers, you can have one core maxed out while the other can still operate as normal (in most cases).

Viewing 15 posts - 1,486 through 1,500 (of 2,034 total)