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Once the PLUS stuff is all dealt with we can seriously consider something like this.
Yeah, that is also a good option – use a third party plugin where Symbiostock’s search improvement fails. We added that mechanism for tag searching, but if it does not work for some reason third party options are available.
Actually, looks like there is no setting for that – weird, I was sure there was. I’ll add one in the next release, but after looking at the code it should have no effect on what you’re experiencing.
I just did a test and it looks like WP 4.4.2 may have introduced some weird alteration to the search algorithm where sometimes it is different than others. I’ll have to look into it, but won’t be able to anytime soon necessarily.
This is another reason why we strongly suggest you disable all automatic updates.
Try disabling the Symbiostock search enhancement in the settings and see if that changes anything
Tag searching is indexed once a day because it is not built into WordPress (Symbiostock enhances the search) so it is possible that the ones you are searching for have not yet been indexed.
Hey Luke,
Sorry about that – with a recent issue with the servers it seems your ticket may have been missed. I’ll take a look at it within the next 24 hours and get back to you. Please PM me your WP login information so I can debug it quicker on my end.
Good stuff Redneck – customer found Symzio direct from Google. I don’t know what the search term was, but indicates that we’re doing something right with all the social media and cross linking.
This would be extremely difficult to implement because WordPress’s thumb nailing system is quite a closed off process. In most cases, you basically run one function and this creates all the thumbnails for all sizes. We’ve explored breaking this up and creates additional problems because of how other plugins, including WooCommerce, manipulate the size and look of thumbnails. It is therefore unlikely that something like this will be implemented in the near future as it is sort of beyond the scope of Symbiostock.
Hi Chris,
Symbiostock is currently compatible with WooCommerce version 2.4.12:
https://wordpress.org/plugins/symbiostock/installation/
As you are running 2.5+, we can’t offer any advice yet, except perhaps try to downgrade it on a test server to see if it rectifies the issue. We update all plugins eventually to the current WC version but it is not immediate, and we strongly advise against updating WC before that is done.
1) Thumbnails marked Symzio only show up on Symzio – nothing to do with Symzio integration affects the functionality of your independent site. Only the backend does stuff for integration. Video previews do not get marked with Symzio to avoid storing multiple copies of the previews, so on Symzio your watermark will show on the video previews when they play.
2) That’s pretty much up to you – different people have different opinions, but generally it seems if you mark something as editorial you will generally not have releases. And you don’t upload the releases to Symzio or anything – you are simply marking them as having releases so that customers know that you legally have the location or model’s signed release form.
Good questions –
1) Symbiostock automatically watermarks your images for Symzio on your site once you become a Symzio contributor. You don’t need to do anything.
2) Symzio automatically downloads the original from your Symbiostock site and packages it for the customer with an invoice. You don’t need to do anything.
3) You can do anything you want with your independent site, and price your media as you wish on Symzio. The only arbitrated price is the $1.99 for medium sized images.
4) It is meant to precisely do both. We have some contributors who do not actively run their independent sites and instead just use it as a hosting and maintenance mechanism for their Symzio media. Others use Symzio as a way of syndicating their work.
So, basically, you don’t have to do anything or change anything to become a Symzio contributor. The only extra work you may have to put in is make sure you dont have duplicates, irrelevant keywords, and definitely have all editorial media marked as such, along with model and/or property releases.
Another thing to be aware of is uptime – if your server goes down, your media gets taken off Symzio and will no longer be for sale until your site comes back up. So it’s a much more intimate and shared system than other agencies.
Everything is back up now aside from the DNS propagation to the new IPs that will roll out as you guys switch your IPs. We have sent emails to all PLUS users regarding this. Some bugs may pop up, and processing media may be slightly slower as we watch how everything works to ensure there are no serious problems persisting.
We apologize about this event and have done everything in our power to rectify it as quickly and safely as possible.
Okay, as we prep to put these sites live again, you will need to go into your DNS to make a change. The global IP address for all PLUS hosting is now going to be routed through 167.114.33.178. So wherever you had the old IP entered (167.114.173.121) you have to replace that with the new one. This will never have to be done again – the old IP was bound to the hardware for some reason, whereas the new one can be ported.
We will send out a notification to all PLUS users regarding this as well.
Good timing Geraint – you posted that as I was typing.
Just another update – one of the worst server incidents we’ve ever encountered – 3 out of 4 backup systems simultaneously failed. Accordingly, it appears no data has been lost, but recovery is taking some time.