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Hi Claire,
I have PMed you
Also remember to fix those single quotes so they look normal when you cut and paste it.
Hi Douglas,
Symbiostock checks to make sure all the associated directories exist nearly every time you access the admin page – if the directories are not being created, it is most likely a permissions issue with your hosting that is preventing PHP from creating directories. This is highly atypical but I cannot think of any other possibility.
Add this to one of your plugins:
wp_mkdir_p(trailingslashit(ABSPATH).’tester/’);
If you then check and do not see a ‘tester’ dir in your root directory, then your PHP install is not creating directories properly. You may have a permission issue on that base root directory.
Hi Claire,
No, we have many, many Express users (including myself) and the theme has no issues as long as you are using the compatible version of WooCommerce in a single site setup.
Unless your Symbiostock is your main multisite URL, it will likely not work, and even then I can’t promise how it will work. It is not multisite compatible so you may have to install a single site WP for it to function.
We may make it multisite compatible in the future, but it isn’t right now.
Hi Claire,
Symbiostock is not currently multisite compatible – that may be where the issue is arising.
Hi Claire,
Are you using the correct WooCommerce version?
https://wordpress.org/plugins/symbiostock/installation/
A Symbiostock product is created through the Symbiostock upload process, whether it be FTP or Web. Other products are normal WooCommerce products.
Hi Dona
I just logged in and uploaded a sample image, ran the processor, and it worked fine, with a watermark. Please log in and check.
Furthermore, you will have to manually re-upload the proper version of WooCommerce – right now you have 2.5.2 and you need to upload 2.4.12 which is the currently supported version.
I can only guess that your cron job was not working properly.
It’s quite complicated because it needs to interface with the built in WooCommerce javascript for the add-to-cart functionality. You can give it a go but from what I remember it was pretty complex.
Nevermind, I added the fix to the current build – just download the current version:
https://downloads.wordpress.org/plugin/symbiostock.2.1.13.zip
and upload tools-ftp.php to your symbiostock plugin and it should work now
Ah, the issue I noticed was the writing of keywords to the videos, not the reading. My mistake. Can you pm me a link to a sample video you have with metadata written through your program? I will download it and take a look.
If you want to completely turn off watermarking just upload a transparent PNG as the watermark
I’m personally going a lot more into video myself, so you need not worry about that. Great to have you on board!
Hey Videopp,
FYI, the keyword issue has now been fixed. The video type still is not changed to MP4, but this is something we will get deeper into once we finalize the PLUS stuff.
Hey videoopp,
This is a good idea and I will look into it.