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Viewing 15 posts - 1 through 15 (of 30 total)
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  • #32671
    Profile photo of Ronald
    Ronald
    Participant

    Hi Robin,

    Thanks for your reply.
    There is no another option to have more disk capacity?
    It is really hard for me because it would mean going from paying 80 USD to paying 270 USD a year.
    More taking in account that my website is not really selling…

    #32386
    Profile photo of Ronald
    Ronald
    Participant

    Certainly linked to the described problem, when I click the “Licenses” tab in any product admin, it keeps charging…
    Licenses tab not working

    #32385
    Profile photo of Ronald
    Ronald
    Participant

    It seems to be working correctly now. But, let me try via uploader form again to see if it persits 😉

    Thanks

    #32355
    Profile photo of Ronald
    Ronald
    Participant

    I have just uploaded the same image again via FTP (not via uploader) and everything seems OK now. I sent the first one with problems to the trash.

    Thanks everybody.

    #32354
    Profile photo of Ronald
    Ronald
    Participant

    Thanks Chrisroll, I’m going to see. This is happening only to my last uploaded image, all the others have no problem with this!

    #32352
    Profile photo of Ronald
    Ronald
    Participant

    Thanks, I have just checked and it was already unchecked

    #28209
    Profile photo of Ronald
    Ronald
    Participant

    OK, thanks Robin. Could you please tell us when to upgrade to this Woocommerce version?

    #27103
    Profile photo of Ronald
    Ronald
    Participant

    Hi Robin,

    1. I unchecked “Grant access to downloadable products after payment” and everything is OK now: The order receipt (first email) does not show a download link and refreshing the Checkout page does not show it neither.

    2. Bluehost did not give me a solution regarding the processor (disappointing support). I had to manually activate the processor. After this, the order was completed and the email was sent with a correct download link.

    3. The quality of the downloaded image is OK again, even if I don’t know why this was failing.

    4. Waiting for your new hosting solution.

    Thanks

    #27072
    Profile photo of Ronald
    Ronald
    Participant

    Thanks a lot Robin, I’m going to contact Bluehost to try to fix this

    #27060
    Profile photo of Ronald
    Ronald
    Participant

    After refreshing the Checkout page in the order details, I obtain the download link too

    #27058
    Profile photo of Ronald
    Ronald
    Participant

    The order appears as “Processing”, but I obtain the download link by email.

    By clicking this download link in the email, I get the “Not found page”.

    #27056
    Profile photo of Ronald
    Ronald
    Participant

    Thanks Robin,

    I disabled the ZIP file option and ordered a small jpg image to test again.

    The order appears as “processing” with no change.

    The name of the link is <small>0dffff.media</small>

    and the resulting URL is http://www.illustratoons.com/7473-7474-eps which gives me a Not found page

    #27048
    Profile photo of Ronald
    Ronald
    Participant

    Hi Robin,

    Thanks for your reply

    My answers to your questions:

    1. Are you letting the cron job process the order yourself?

    Yes, I think so

    2. How are you getting the download link?

    By email and after “some refreshing” I have it in the Checkout page too.

    3. Are you completing the order yourself or letting the processor do it?

    The orders appear as “Processing”, but they don’t seem to go through the completion process.

    Here my parameters:

    1. Auto-Complete Orders : Checked

    2. Strip Metadata<span class=”ss_tooltip”> : Checked
    </span>

    3. Deliver media as ZIP files : Checked

    #26978
    Profile photo of Ronald
    Ronald
    Participant

    I’m experiencing the same problem, a link to download that does not work and gives a “Not found page”. Any fix on this? Thanks

    #24705
    Profile photo of Ronald
    Ronald
    Participant

    Thanks a lot amazeindesign, it would be great to have a solution on this!

Viewing 15 posts - 1 through 15 (of 30 total)