September 8, 2015 at 6:04 pm #23945
I’ve updated everything and it works fine, except the related products, they don’t show up.September 8, 2015 at 7:41 pm #23951
I’ve updated everything and it works fine, except the related products, they don’t show up.
I have the same problem with related products on my site after updating. I have verified that settings should be correct – on my test server related products is working fine with same settings.September 8, 2015 at 8:05 pm #23954September 8, 2015 at 8:09 pm #23955
So Mark – on your server I disabled the Symbiostock enhanced related products and it still does not show. This means it is completely theme related. Still checking, just letting you know.
Now, I can’t immediately test this, because it’s complicated, but WooCommerce (unfortunately) caches all related product searches and updates it only once every 30 days I think. There is no way to change this without hard coding a change in the WooCommerce core code.
My first assumption is that it has cached the query and is not doing a new query until that expires. Let me see how to clear it and see if that’s the problem.September 8, 2015 at 8:13 pm #23956September 8, 2015 at 9:04 pm #23959
Still not sure exactly what it is – however, I can confirm that it has something to do with the new related posts update.
For now, do two things to revert back to WooCommerce’s default related posts if you are experiencing this issue:
1) Disable the Symbiostock enhanced search in your Symbiostock > Settings page
2) Clear all WooCommerce transients via WooCommerce > System status > Tools.
Your related posts should then show up, but not be all that related. I’ll update you when I figure out why this may be happening for some of you.September 8, 2015 at 9:38 pm #23960September 8, 2015 at 10:28 pm #23962
Issue is resolved through this thread:
Likely your postmeta tables are InnoDB.
To summarize, the issue is related to the specific mySQL version you are using on your server, and the default table type it uses to store data.
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