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Hi David,
Looks like you installed everything in one go so you didn’t get a chance to ease into it.
Symbiostock Pro is the main plugin – this installs all the required components for you, including WooCommerce and Symbiostock Lite. Everything relating to your store operation (administration) is managed through Symbiostock and WooCommerce.
This is called a ‘plugin’. WordPress has a very specific mechanism of operation in that it supports Plugins and Themes. Plugins do exactly as I just mentioned – they tend to add functionality to your WordPress site but do not generally try to get involved in how your WordPress site looks.
Themes step in to manage your site’s presentation. These generally do not add functionality to your site on the backend.
So Symbiostock can work with any theme – most people use Symbiostock Express because it synergizes well with the Symbiostock plugin.
So first you setup Symbiostock the plugin, to get your media on there, then you work on configuring Express, which is to get your site looking the way you want it to.
And yes, this can be an involved process initially, as designing any website is. However getting products into Symbiostock itself is extremely quick and easy.
As previously mentioned, we have a tutorial on getting your site looking good using Express, and we also have a quick guide on getting products into Symbiostock.
Once you use these guides and get going initially, then the rest is personalization and tweaking.
WordPress is, and will likely always be, a system that allows for quite a bit of customization. This is why it is a bit more involved, but then allows for your site to stand out and be unique.
As for the documentation, yes, development has outpaced documentation which is why we are slowly migrating to a system whereby the plugin is documented inline, while Express and other things are documented via our online docs.
Revolution slider is another plugin that gets installed with Express. This is unique in that it is a plugin that is specifically for the front end. You do not need to use this at all and can disable it.
I recommend you try to ask very specific questions so people can answer them to get you through each obstacle.
Released Pro 3.2.1 that should rectify this issue. It is related to your version of Imagick (or having a weird version of Imagick) installed. Please update and let me know.
This has not been altered in Pro – so this issue would have always happened. Why it is suddenly happening, I’m not sure. But I’ll look into it now.
Looking into it.
Send me your WordPress login info via PM Evert – I’ll take a look. I don’t fully understand the problem right now.
Hey Evert,
As of 3.2 you need to download Symbiostock Pro and install that as well. Just get it by clicking on the ‘Shop’ button at the top.
And install it, and everything should be working again.
Hi Evert – have you installed Symbiostock Pro?
Looks good Evert – maybe explore different themes as the site currently looks a little bit messy and is a bit hard to navigate.
Hi David – those instructions have been updated (as of a few days ago) to reflect the more compartmentalized settings page. As George said, you can follow the System tab and it will be there.
As for express – here is extensive documentation on customizing it:
http://www.symbiostock.org/docs/category/5-symbiostock-express/
Again, there may be some aspects that are not exact, but overall it should get you going.
Please note that reviews on WordPress are extremely valuable and important, and your 2 star review there has affected the entire team. If you feel compelled, don’t hesitate to either alter it or contact WP to alter it if you feel your concerns have been addressed.
We’ve been extremely occupied for the last 2 months getting the new hosting up, releasing 3.0, and are not able to provide personalized support immediately all the time.
Hey George,
That is an incorrect warning flag – don’t worry about it. It has been fixed but your version does not have it rectified. It will be fixed in the next version for you. Or you can download it again.
Fantastic!
Are you letting the cron job process the order yourself? How are you getting the download link? Are you completing the order yourself or letting the processor do it?
Pro is an add-on to lite. Basically upgrades Lite to the full version that you are used to. So having both running doesn’t add any extra overhead. This way people who just want to use lite have that capability.
And by install both you mean, updating to the Lite version via WP admin area, and uploading and activating the Pro version downloaded from Symbiostock.org. In any particular order?
Exactly as you mentioned it. But first download and install pro without activating so that you are ready to go once Lite is upgraded. Should be seamless.
Improved the wording – only difference is you download Pro from Symbiostock.org. Everything is exactly the same except the plugin has been split in two – Lite and Pro. Install both and you’re running exactly as before.
Hi David – this is linked from your Symbiostock install as soon as you activate:
http://www.symbiostock.org/docs/3-minute-guide-to-launching-your-store/
It should provide the exact details on how to add a product to your store.
What are you confused with?