[PaoloParticipant]

For the watermark I used a * .png file maybe this format is not accepted by the video plugin? I see to deepen. Thank you

[PaoloParticipant]

Hi Robin

thank you very much for your answers, now almost everything works.

There are only two problems left to correct:

A – The demo video does not embed the watermark. The watermark is seen only in still images. Do you have any indication to give me to solve the problem?

B- I noticed that in your demo page, with the Chrome brouser: https://demo.symbiostock.org/product/scenic-lake-footage-with-mountains-in-the-background/

clicking with the right mouse button I do not see the “View commands” option but I see the button at the top left to start the movie.

On my demo page: https://myvideoimage.com/video-image/dscf0005-mov/

I don’t see the movie start button but if I right click the option “View commands” appears.

I disabled the two video plugin options “Autostart” and Loop “but the problem persists.

Thank you

[PaoloParticipant]

One last point: 5 When I reload the movie page with Chrome I don’t see the movie but I only see the still image with the watermark.

You can see a test video on this page:
https://myvideoimage.com/video-image/dscf8993_112019-mov/

[PaoloParticipant]

Hi Robin

I saw that the Test Video plugin uses ffmpeg version 2.8.2-static for Chrome, while for Firefox it uses ffmpeg version N-79889-g9486de5-static. Does this application contain all the codecs inside or do you need to install some of them on the server?

Thank you

[PaoloParticipant]

Hi Robin

thank you very much for your reply.
I was able to get the video test to work properly with Chrome, but on Firefox I only see the first frame as a still image.
Does video conversion for Firefox use a PHP extension? Maybe I haven’t installed this extension? Could you give me some indication as to which parameters can cause the video not to be converted for Firefox.

I thank you again.

[PaoloParticipant]

Operation seems random. If I increase or decrease the number of PHP FCGId Subprocesses (I change from 8 to 10 and then from 10 to 8) and subsequently save the configuration I can see the movie.

I see the movie with Chrome but not on Firefox. On Firefox I see a still image.

Will I be able to get the Video plugin to work once installed?
I specify that I manage the server directly and therefore I can configure each parameter.

One question: will the video plugin and Symbiostock pro be working with PHP 8 which will be released in November 2020?

Thanks so much.

[PaoloParticipant]

Resolved.

This was a small FTP issue.

[PaoloParticipant]

Thank you for your answer. In fact the test, after restarting the server, stopped working.
The NGINX server reports me the following error in the log file:
—
[error] 1820#0: *16 open() “/home/myvideoimage/public_html/wp-content/plugins/symbiostock-video-diagnostic/result.webm” failed (13: Permission denied), client: 93.38.118.232, server: myvideoimage.com, request: “GET /wp-content/plugins/symbiostock-video-diagnostic/result.webm HTTP/1.1”, host: “myvideoimage.com”, referrer: “https://myvideoimage.com/wp-admin/edit.php?post_type=product&page=manage_ss_settings&tab=videodiag”
—
Do you have any ideas on how to fix the video test problem?
Thank you very much.

[PaoloParticipant]

Maybe I solved the problem by setting PHP FCGId threads to 8. (By default the value in Virtualmin is 4). Now I can see the test video. I hope it is the definitive solution.

I see the video with Chrome, while with Firefox I see the still image. What can it depend on?

[PaoloParticipant]

What are the specifications required for operation? I have a dedicated server (Ceontos 8, PHP 7.4, Nginx, Webmin-Virtualmin). Thank you

[PaoloParticipant]

After a reboot of the server I tried to do the test again. You don’t see the movie. Do you have any idea what is causing the problem? Thank you

[PaoloParticipant]

If I manually change the permissions of the files generated for download to 644 the download works.

I didn’t quite understand how to manually run CHMOD via PHP when download files are created within Symbiostock code.

[PaoloParticipant]

Changing some configurations I was able to view the test image.

[PaoloParticipant]

I solved the problem with the “Downloads”> “Force Download for Customer” option. I don’t understand why but in this way I can download the files. Will it be a Symbiostock or PHP problem?

[PaoloParticipant]

Thank you for the suggestion. I had already added the code:
location / {
try_files $ uri $ uri / /index.php?$args;
}

to the Nginx file. Without this code I was seeing a 404 error on all pages.
Unfortunately this code does not eliminate the permissions error 600 on download files.
I have installed Nginx as in the future I would like to install the plugin for selling VIDEO with Symbiostock. I thought with Nginx videos it was faster.
Given the problem of operation, I am thinking of returning to Apache. What do you think about it?

Thanks a lot for your interest.

[Author]

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