Thank you for that technical and detailed report. I will remove eps files and work strictly with jpegs. Is there an easy way for me to view all my eps files? Is there a way to replace my eps files with jpeg files after the product has already been created?
Another issue:
What would cause my clients images, after being processed, to be deleted? An example can be found with my order #6633. The file was processed. But when I click to download the media, it goes to a “page not found”.