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Love the upgrade. Thanks!
OK…..I got an email saying I purchased the two files in my cart. But the link takes me back to the same page as my cart, and asks me to download the files and pay for them again. Is it because I put that URL in at PayPal?
I was logged in, so it was me who got the files. Your account’s files didn’t change. I purchased them as whatever account you made me.
So it worked OK for you? You were able to download the files? I guess I’d better put PayPal back the way I had it, then. 🙂
Thanks again.
I just managed to download my image. So its working now 🙂
Just note, your top bar is blocking the top cart and login menu bar. If that makes sense.
Oh, good! Yes, I noticed about the top of the page. On my iPad, the bar above my logo is cutting the top of my logo off. Don’t know how to fix it. Is there a different header template for this version of Symbiostock?
@Semmick Photo wrote:
I just managed to download my image. So its working now 🙂
Just note, your top bar is blocking the top cart and login menu bar. If that makes sense.
I noticed this too when using chrome — my main page menu was overwritten – either went away or was fixed with 2.7.3
I moved things around, so looking better now.
@Semmick Photo wrote:
I just managed to download my image. So its working now 🙂
I followed this thread with interest yesterday, because I still hadn’t tested a sale. Glad to know Shelma’s site worked and Ron got the image he ordered.
So, this morning my husband signed up as a customer and purchased a bloggee license from me. Both he and I have gotten notices of the $$ transaction, so all seems good on that front.
But… how does he actually get the image? I believe there’s supposed to be a link somewhere, but we’re not finding it. Does that show up in his shopping cart on my website, or is it supposed to come to him via email?
Advice, please!
ADDED: I should mention that his shopping card on my site still shows the image into as it was before he made the purchase, with a button asking him to “Agree to terms above. Pay Now”. Even though the Paypal transactions have cleared on both sides.
Seems like the text there should be different now, such as “Thank you for your purchase. Please click here to download your image.”
Just click on the user name, it will take you to your cart. That link is shown on the paypal purchase confirmation screen as well.
@Semmick Photo wrote:
Just click on the user name, it will take you to your cart. That link is shown on the paypal purchase confirmation screen as well.
Thanks for that tip, Ron, but it takes me back to the Customer License and File Management Area, with the same info as before the purchase. Is that what you mean by the “cart”?
Thats correct, thats where the image sits ready for download after a purchase
@Semmick Photo wrote:
Thats correct, thats where the image sits ready for download after a purchase
Hmmm. But there’s nothing to tell the buyer that. It looks exactly the same as before the purchase. There’s no acknowledgement of purchase, no “click here to download your image.” Nothing different.
Is he supposed to click the image on that page? If not… what?
ADDED: If he clicks the thumbnail there, it takes him to the full image page. Not to a download.
Ron, I just saw your registration on my site come through via email. You are so nice!!
If you make a purchase, I’ll refund the $$.
ADDED:
ASIDE TO OTHERS: He did just make a purchase. It came through too. Is this a great team effort, or what??!!You have the same problem as Michelle
It al works perfectly until I click to download the image and then I get a blank screen here
http://bestnaturestock.com/wp-content/symbiostock_file_download.php
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