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Thanks Chris, I’m stuck with them until 2019, so meanwhile it is something I should consider. I will ask for a quote!
jean
Hi,
I have the same problems as Jean.
As my site became larger, the speed got slower. I have installed over time Jetpac, WP Performance Booster, W3 Total Cache, Cloudflare CDN. Without any of these, it is a disaster. I even moved my site to a different hosting for a few days to see if it is the same – it got worse (yay for Symbiostock hosting!).
In a nuttshell, if i measure my site speed (front page and product page) with Pingdom or GTmetrics I get good speed like around 2 sec for front page and 0.9-1.2 sec for product page but I repeat the tests and I can get 5 sec front page or 5-11 sec product page. Then again good speed. It alternates.
Visually it is the same. Now is good, then bad, then good again, etc. It is not constant. The front page second half – best sales and featured products panels load slow most of the times.
Without the plugins I mentioned it is worse.
The wp-admin dashboard is working ok with an exception: if I try to edit or delete 30 files at once I get an error – “A communication error occurred: Network error -The Web Server may be down, too busy, or …etc . Then I reload over and over but around 10 minutes my dashboard and site are down. But this also alternates with no errors sessions.
What can I do?
Thank you.
I have Symbiostock hosting so everything should be optimized. Maybe a keymaster will help.
As for the P3 the results are :
Total Load Time: 5.4564seconds avg.
Site Load Time: 1.7309seconds avg.
Profile Overhead: 3.7256seconds avg.
Plugin Load Time: 0.6567seconds avg.
Theme Load Time: 0.6499seconds avg.
Core Load Time: 0.2856seconds avg.
Margin of Error: 0.1386seconds avg.
(5.4564 observed, 5.3178 expected)
Visits: 8
Number of PHP ticks: 31,500 calls avg.
Memory Usage: 86.84 MB avg.
MySQL Queries: 143 queries avg.
So it looks like the plugins are ok.
And P3 for a product page:
Total Load Time: 5.7521seconds avg.
Site Load Time: 3.4149seconds avg.
Profile Overhead: 2.3372seconds avg.
Plugin Load Time: 0.5707seconds avg.
Theme Load Time: 2.7203seconds avg.
Core Load Time: 0.0741seconds avg.
Margin of Error: 0.0498seconds avg.
(5.7521 observed, 5.7023 expected)
Visits: 2
Number of PHP ticks: 25,735 calls avg.
Memory Usage: 82.38 MB avg.
MySQL Queries: 232 queries avg.
I tried switching to another theme. The first page got better but it is practically empty so the result is not relevant. The product page got aprox 1 second more to load on average.
I love symbiostock theme and I dont want to change it anyway.
I want to ask a keymaster to check my problem. I want to hire a specialist to solve my problem. But first I have to exclude hosting issues, I want you to confirm me that everything is ok there.
Thank you.
Hey Valentin,
I checked your site – as far as I can tell all pages are reasonably fast but the product page is quite slow. I believe this is due to the related products query because WooCommerce’s query for this (from early tests) was quite poor and was a bottleneck on speed.
In fact, I am 95% sure this is the problem because you will notice that if you load a product page, then refresh it, it loads quite fast the second time. This is because WooCommerce cache’s the related products query so it does not do the query a second time for a certain period of time.
We tried to fix this in early versions of Symbiostock but as WooCommerce keeps changing their code in unpredictable ways we basically retired that mechanism because it was too difficult to try to re-work their queries.
However there may be third party solutions out there as this is not a Symbiostock issue but a WooCommerce one.
As for the server, this is a bottleneck that would not be solved through server upgrading as you are not actually being throttled at all as far as I can tell: this is pretty much as fast as any CPU can process your related products query.
Hi,
Thank you.
I will try to eliminate related and see how it works.
How about the home page? – icon menu, featured and best sales are loading slow most of the times.
For me it loads pretty much same as any other site – it could be additional plugins or something, but that’s pretty standard from what I see around. Have you tried a CDN?
It is not ok. In pingdom I get results from 2 seconds to 6 seconds and this is strange. GTmetrics gives me 5+seconds every time, sometimes 7 or 8.
I am using Cloudflare – free plan and W3 Total Cache configured together like in this link: http://www.bloggingwizard.com/w3-total-cache-cloudflare/
But with or without is the same: loading time is not constant.
I tried P3 plugin and, as you can see above, the plugins are ok for loading time. I will disable one by one (except Symbiostock and woocommerce) to see if anything changes.
Basically I have done the same speed tests and yes it seems sporadic, but this should not be happening if you are running through Cloudflare or another CDN as the speed should then be the cache’d page. I did this page for example:
https://icons4web.com/licensing/
and ran the test 3 times and it was about 1.5 seconds each time. That’s relatively normal and asserts it’s not the server itself.
So if it is changing when the site is doing database queries then this is a WordPress bottleneck that will take a some investigation to optimize. You have an extremely large Symbiostock site 🙂 The underlying technology is WordPress and WooCommerce and it is optimizing the tables in them that I believe is needed to elicit speed bumps.
Overall if you test static page speed tests (or images) and they load consistent and quick, it is not the server, as on the Symbiostock Hosting platform you have ample memory, ram and CPU, so even if you had a dedicated machine you would experience either no speed boost, or maybe a 10% speed boost.
Hi,
Thanks for the analysis. It is good to know that everything is ok on hosting.
I will hire a professional for the investigation.
Hi,
I found part of the problem myself with your help(and Chriss) by changing the theme to Woocommerce Storefront. Now the speed is good but still varies. Less often than before I get 3-4 sec in pingdom or GTmetrics. Most of the times is 0.6-2 sec – is this variation ok? From 0.6 to 2 sec I mean…
I honestly don’t know enough about global networks and why website speed varies – I mainly know the hardware side and load times with regards to the size of websites. If it varies for other reasons, such as WordPress queries or variations in the global network path, I can’t comment really.
However the simpler the theme the less data there will be to download for sure – storefront is a pretty basic theme. Most themes that include more jquery, effects, and styles will necessarily take longer.
Overall, when I viewed your site I did not notice any extra delays on my end than other websites with the exception of your individual product page, which I think is due to the related products query.
So, the product page is better now at your end? Are you in Canada?
For me (tested in Romania and France) is much better. 3 sec max from 7-8 before.
Yes, Storefront theme is less attractive than Symbiostock, unless I buy Storefront powerpack (60$) which contains a configurator helping me do whatever I want on the front page or any page. I don’t know how it will affect speed on front page after I will add best sales, featured, recent, etc. Right now the front page is pretty empty.
Website is quite fast – that means it’s not even database related. So basically if you run through a CDN it should be pretty fast as it should cache most of your stuff. I guess it is simply a case of bandwidth – with more data it takes longer to download. Good work!
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