Download Link / Processing doesn't work [resolved]

[HebstreitParticipant]

Hi Symbiostockers,

i have an issue with download links – i’ve get an notice after symzio sale with broken vector-download link. but i think it is an symbiostock / cron topic.

The problem after purchasing: the customer gets an download link like “123xy.media” without any delay – it seems that no image will be processed. the link does not work for download anything.

i in my opinion it seems that the cron job is not correctly running. CW-Version 2.5.5 WP Version 4.7.2

the latest correct sale for working downloads was 2017/02/21. .. and i doesn’t  change any bigger issues.

Does anyone have an idea or an comparable problem in the past?

Thanks, Knut

Hebstreits Sketches

[RobinKeymaster]

As there is no versioning change between Feb 21st and now, it must be the file itself and not the cron job. Can you test with another file?

[HebstreitParticipant]

i had a call with my host – it’s the same theme as last year. Some vector media will produce RAM overload/overflow on the Server – in this case while the customer try to download eps vectors as jpg. It sounds me a bit intransparent.

But yes, i’ve had a test with uploaded eps-vectors and they works with alternate jpg pretty well – so this is recommended for me from now. (in the past, i try to upload simple s/w vectors as eps only..)

..you can mark me as resolved. 🙂

Hebstreits Sketches

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