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Got it- thank you Robin! I finally got around to playing with Symbiostock just tonight so this is all very helpful. I see what you mean with the different types of uploads now and noted re: licenses. Will be sure to add those before I attempt to publish any of our products. Thank you so much for your help! Will let you know if there’s anything else I have trouble with.
Re: Robin- nevermind, now it’s working for some reason! Just uploaded another photo to test and now it seems to match the test product you uploaded. Guess I will delete the original test product I had uploaded to begin with since the settings don’t match. Thank you for your help and patience!
Re: Chrisroll- that’s what I was doing and it still wasn’t working for me. And yes, the watermark I’m trying to upload is a transparent PNG file. Thanks for the kind words though!
Re: Robin- I’ve refreshed the page and cleared cache on the test product I uploaded and it’s still not working.
I see the test image you uploaded- can you kindly walk me through the steps? From what I can tell (and this def might not be true since this is what I need help with), it almost looks like the watermark was uploaded w/ the image instead of Symbiostock applying the watermark to the image. What are the steps so I can replicate this process? Also, I noticed that your test product has different settings than the test product I uploaded (Simple Product vs Media). Your test product also has a Symbiostock tab in the Product Data section and mine doesn’t (despite uploading media under Symbiostock in the main nav). And I’ve tried uploading the watermark again and I still don’t see it working for me. Thanks so much.
