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Viewing 15 posts - 1,006 through 1,020 (of 2,034 total)
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  • #26833
    Profile photo of Robin
    Robin
    Keymaster

    Issue with alternate JPEGs – fixed in 3.1, now released. Thanks!

    #26825
    Profile photo of Robin
    Robin
    Keymaster
    #26821
    Profile photo of Robin
    Robin
    Keymaster

    Hi Rodrigo,

    There is no such function quite yet – you would have to manually remove the product after a buyout.

    #26818
    Profile photo of Robin
    Robin
    Keymaster

    Hey Rodrigo,

    You can setup any kind of license you want – just go to Symbiostock > Licenses and create a new one. You should familiarize yourself with the way licensing works via the filters there to apply them to the media you want.

    So just create one called ‘Buyout’ or whatever you want, and assign a price etc.

    If you have any questions about that process, look at one of the licenses that already ships with Symbiostock. Then ask questions here if it is still confusing.

    #26816
    Profile photo of Robin
    Robin
    Keymaster

    That will gradually happen on its own via the processor. Some videos may not appear to work initially if it is the first time they are viewed since upgrading.

    #26814
    Profile photo of Robin
    Robin
    Keymaster

    Hi Hebstreit – this isn’t a licensing issue so I don’t know what it is. I did an update via the same mechanism and it worked fine.

    http://www.melvinblog.com/2011/01/wordpress-plugin-upgrade-failed-heres-how-to-fix-it/

    It is a very large plugin so that could be the issue, but I’m not sure. You can PM Me your login info if you want. I checked your website but it appears to be down.

    #26812
    Profile photo of Robin
    Robin
    Keymaster

    Also remember that as of 3.0 global license changes are applied systematically via the processor and not in real time. So once you add a new filter and check ‘update licenses’ it may take a few hours for all your products to update.

    #26811
    Profile photo of Robin
    Robin
    Keymaster

    Please use the global licensing page under Symbiostock > Licenses to determine which licenses apply to which products, or un-check the setting in Symbiostock Settings that determines whether licenses are auto-updated when a product is saved.

    If you choose the latter, then you can manually add and remove licenses.

    #26806
    Profile photo of Robin
    Robin
    Keymaster

    Hi Hebstreit – please try re-downloading the video plugin. You don’t have to re-upload it, just initiate downloading and let me know when you do. The system is supposed to create your license when that is done.

    #26802
    Profile photo of Robin
    Robin
    Keymaster

    SS Video has been updated and should now work in all browsers. Just update it via your WP Plugins control panel. Let me know if everything works as expected. I’ve confirmed Chrome, Firefox and Opera.

    #26801
    Profile photo of Robin
    Robin
    Keymaster

    I really appreciate you guys helping us out with the video codec compatibility thing. I’ve uploaded a new version of the Diagnostic – can you both download it and run the test on different browsers and let me know how it goes?

    Thanks.

    Once we confirm that this works for most browsers acceptably I’ll apply the updates to SS Video.

    #26800
    Profile photo of Robin
    Robin
    Keymaster

    Download links should be sent Henri.

    Going to figure out the codec mix for maximum browser compatibility today for videos.

    #26790
    Profile photo of Robin
    Robin
    Keymaster

    Hi Hebstreit – try using Chrome. I just tested it in Firefox and seem to be seeing a similar issue so I’ll have to tweak it a bit.

    But it does work in Chrome, so give it a try.

    Looks like the MP4 format is not compatible with Firefox, which is very strange. Looking into a more universal file format for the video previews. Stay tuned.

    #26789
    Profile photo of Robin
    Robin
    Keymaster

    This is all because it does not seem to recognize your video as a video. Send me your login info via PM and I’ll take a look.

    #26781
    Profile photo of Robin
    Robin
    Keymaster

    That actually indicates that it rendered fine. Did you wait a second to make sure it had time to load? Did you see a black box?

Viewing 15 posts - 1,006 through 1,020 (of 2,034 total)