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Thanks to everyone who participated in the beta, including testing our image processor, VAT plugin, front end search, and everything in between. Very few issues were encountered and all compatibility issues have been fixed. The beta is now over.
Nope, all good, and thanks.
I’ll post it in third party plugins once the plugin is released – make sure you remind me.
Great find. This is a weird limitation built into WooCommerce – it is fixed now.
Give it a good beating my friend.
These sites are live but unless you publicize your domain no one can see it.
This issue will follow you onto your own servers and will happen with any email address that does not match the domain it is being sent from. Basically, best practice is to always have the ‘from’ email address domain (yourname@domain.com) match the IP that domain.com resolves to. So if you send an email from mydomain.com and the ‘from’ says steve@gmail.com, it will likely be caught by spam filters.
This isn’t a Symbiostock or WordPress issue – it’s basically an issue that will happen with anyone who is trying to send mail that says it is from an email address that does not match the server the mail was sent from. I’ve fixed the issue on the PLUS server, but on your standalone box you should probably create an email address that matches your domain for all your sales notifications.
The issue is now resolved.
Good work Dave – you didn’t spot a bug in Symbiostock, per-say, but a bug in WordPress!
The way emails work nowadays is due to spam becoming an increasing problem, hosts such as AOL, Gmail etc have begun really making their spam folders and filters a lot more restrictive. Accordingly, what happened with your email is because your store email is blah@blah.com and the server sending out your email is symbiostock.com, these filters recognize that the email they are receiving does not seem to match the server it is coming from. Accordingly, they can think the email is being spoofed, and mark it as spam.
I’m fixing the issue right now, but just letting you know what the problem was.
Regarding the email thing – I just checked our relay server and it looks like there may be an issue with AOL – I’ll look into it.
Hey Dave – I just did a full purchase for an image on a test site and received the download email and successfully downloaded the image. I paid through PayPal and everything went through. It is possible that if you did not go through with a full PayPal payment, and just chose a bank transfer or check option, you need to “Complete” the order from within the admin panel for the download email to be sent out.
If you do it using PayPal, this is automatically done.
Hey Dave –
1) Once you have your site ready, post it here – I’d like to see it.
2) Did you go through a complete PayPal purchase? I will look into it and see if WooCommerce isn’t sending out the purchase links.
3) Thanks for pointing out the typo – fixed now.
Robin.
Hey AUM,
I think that’s probably is a good idea, and thank you for the support.
We’re aiming to publicly launch the PLUS service this Friday and release the standalone plugin next week, so it shouldn’t be much longer now.
Robin.
Hey Dave –
1) So a ‘raster’ is a JPEG, so you don’t have to change that. All media (currently) is organized into raster or vector. This is automatically populated when your media is processed.
2) To order your licenses, refer to this doc: http://www.symbiostock.org/docs/2015/05/01/ordering-your-licenses/
3) In regards to pricing, refer to this doc: http://www.symbiostock.org/docs/category/2-media-licensing/
Ordering is done on your main ‘Licenses’ tab – pricing is also changed within that licenses tab. However, pricing changes there only affect future media. We have left it this way so you can change pricing on an image by image basis if you want. However, if you want license pricing to be globally applied, click the update prices checkbox – then your price change will apply throughout the store.
You can also change image pricing on an individual basis by editing the product and clicking on the ‘Licenses’ tab within that product’s edit page (under the General tab). Choose the license you want to change the price of, and it will only affect that product.
But remember – if you change individual product prices then later change the global licence price, and click the ‘update prices’ checkbox, it will override your individual product changes.
All of this is explained in the documentation. It seems a bit complex due to the fact that we are giving you a lot of freedom with your pricing, but once you get the hang of it it’s pretty simple.
Hi Wombat – sure thing. I’ve PMed you. Just let me know your username and domain and I’ll create a beta account for you.
Thanks!
You’ll be the first to know when it does 🙂