Tagged: Vector Uploads Not Processing
March 15, 2016 at 12:25 pm #26093
I have a problem with my new uploads, my uploaded images and vectors are not processing in /public_html/ss_media/new. It happens last 4days until now. I’m using Filezilla FTP for uploading. I deleted and re-upload the files again but it’s still not processing. I tried to upload my images and vectors in my host Cpanel in the same public directory and only the images are processed but the vectors are not. The last thing I tried is to use upload media via browser but it still not shown in Symbiostock>Media.March 15, 2016 at 12:59 pm #26094March 15, 2016 at 1:26 pm #26098
Imagick is enabled and there is no issues shown in running test the Diagnostic Tool.March 15, 2016 at 1:36 pm #26100
So I enabled errors on the cron job and see this:
Fatal error: Uncaught exception ‘ImagickException’ with message ‘Empty input file `/home3/amazeind/public_html/ss_media/ss_15743_alt.jpg’
Looks like an alternate JPEG you uploaded either did not get uploaded or is corrupt so the processor is hanging on it. I deleted that file and processor seems to be working good now.
I’ve added a new sticky post regarding enabling error reporting so you can diagnose some of these things yourself from now on.March 15, 2016 at 1:41 pm #26101
Thanks Robin, it is because I have a slow internet connections lately. I will try to upload again. Thanks for your response.March 15, 2016 at 1:43 pm #26102April 25, 2016 at 10:26 am #26447
I have a problem too, with my new upload (vectors) from FTP & image (JPG) upload from Media Edit – Alternate JPG are not processed after Cron Job. failure with a message Error 504 – Gateway Timeout. Same case with @amazeindesign I deleted file and re uploading but still not processing.
I also followed the steps tutorial from @robin
But there’s no significant change, Any suggestions?
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