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  • #36053
    Profile photo of info63

    Good afternoon and congratulations on your excellent work.
    I am working on a small project to market my analog photos over the internet.
    After a lot of research I finally ended up at Symbiostock, and I have to say that your software meets pretty much every requirement I have.
    My experience with Stock-Photography has taught me that the internationalization of the offer is very important and that the sales of my pictures are spread all over the world in a completely unpredictable way. ( I take some Special Interest photos, which are distributed through a specialized agency. The most interesting pictures are sold from India to North America).

    Therefore a multilingual offer is quite important for me.

    So I have the following setup:
    Wordpress 5.3.2
    Theme: Flatsome
    Symbiostock Lite 3.4.0
    Symbiostock Pro 5.0.4
    WooComerce 3.4.4
    WPML 4.3.1

    and of course several plugins and addons.

    With a little work it all runs wonderfully in 5 (!) languages.
    I can import pictures, keywords are displayed translated in the different languages, I can buy the pictures and pay via Paypal (so far in the sandbox).
    And at this point comes the only problem point:
    In the e-mail in which the customer is informed that his order is completed, the link to download the purchased picture is missing (except the e-mail in the main language German).

    This is possibly due to the processing of the image by the cronjob, because I get the following error message:

    Error(s): Failed to read image during image resize for sold image on file: /html/pt01/wp-content/uploads/ss_media/ with error: exception ‘ImagickException’ with message ‘The path is a directory: /html/pt01/wp-content/uploads/ss_media/’ in /html/pt01/wp-content/plugins/symbiostock-pro/tools-imagemanipulation.php:32 Stack trace: #0 /html/pt01/wp-content/plugins/symbiostock-pro/tools-imagemanipulation.php(32): Imagick->readimage(‘/html/pt01/wp-c…’) #1 /html/pt01/wp-content/plugins/symbiostock-pro/tools-cron.php(494): ss_resize_sold_image(‘/html/pt01/wp-c…’, ‘600’, ‘600’) #2 /html/pt01/wp-content/plugins/symbiostock-pro/tools-cron.php(131): ss_process_purchase_image(89, 2048, 2049) #3 /html/pt01/wp-content/plugins/symbiostock-pro/tools-cron.php(72): ss_single_cron(1) #4 [internal function]: ss_do_cron(”) #5 /html/pt01/wp-includes/class-wp-hook.php(288): call_user_func_array(‘ss_do_cron’, Array) #6 /html/pt01/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array) #7 /html/pt01/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #8 /html/pt01/wp-settings.php(523): do_action(‘init’) #9 /html/pt01/wp-config.php(116): require_once(‘/html/pt01/wp-s…’) #10 /html/pt01/wp-load.php(37): require_once(‘/html/pt01/wp-c…’) #11 /html/pt01/wp-blog-header.php(13): require_once(‘/html/pt01/wp-l…’) #12 /html/pt01/index.php(17): require(‘/html/pt01/wp-b…’) #13 {main} | Failed to process image for customer download for foto-norbert-zingel_bretagne_1991_6013 in order ID: 2050

    Do you see a possibility to help me?
    A little hint where I could start?
    If necessary, I would be happy to give you the address, but I would rather not do this publicly. As I said, this is a project in the preparation or test phase.

    Profile photo of info63

    I just saw that my name in this forum is “info63”. I have no idea how this happened, and I don’t want to overdo it with the anonymity: My name is Norbert, I come from Germany.

    Profile photo of Rob Carr
    Rob Carr

    Can you share some more info about your project, Norbert? I need some more info if possible.

    Profile photo of info63

    Hi, Rob,
    I didn’t get anywhere with this project in the end.
    I couldn’t find a way to run Symbiostock and WPML together.
    It works very well, unfortunately only until the last step, the sales-ready images are only generated in the main language and accordingly the link in the email to the customer (which is generated properly) is missing.
    I have stopped this attempt and now follow an approach with the automatic translation function of Google.
    But also this approach is currently on hold, because thank god I am working to full capacity with my other jobs.
    Thanks for your interest, I honestly didn’t expect any reaction anymore.

    Translated with (free version)

    Profile photo of Robin

    The issue with WPML and WooCommerce in general (we did some extensive research on this) is that WPML foolishly creates duplicates of products in the database – it actually replicates WooCommerce products for each translation. In addition to this, you cannot disable this functionality and force WPML to use the base product as a default in the case that you do not want duplicates created.

    This is a terrible design choice, and will break nearly any plugin that attempts to create unique products that function within the WooCommerce infrastructure. There are a large number of people who have complained and requested fixes on this, but I suppose once the infrastructure is setup they can’t revert it. In the end. we strongly recommend not relying on WPML in general as forcing users to create duplicates of each product within your database is not a scalable thing to do.

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