Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #38568
    Profile photo of roganic

    Hello there, Symbiostock makes a few copies of one media, I ‘ve tried EPS and JPG, and get a error message:Error(s): Failed to find original media: ss_9398.eps, product ID: 9398.
    I’ve re-installed the plugins, the issue remains.
    Could you please help me?

    Profile photo of Robin

    Hi there – have you tried doing it on a fresh install? Can you confirm those files exist in your media folder? Do you have imagick installed? Does your Symbiostock System page show all green? Have you run the debug/testing wizard?

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.