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  • #29654
    Profile photo of danyel

    I have just purchased the Anytype addon and have two issues with it:

    • Orders for ZIP-files are stucking in status “processing”.
    • Purchased media files can not be downloaded anymore

    I do the test purchase as follows:

    a) adding the article to shopping cart
    b) pressing checkout-button
    c) entering necessary information
    d) pressing “purchase now” button

    After that I am redirected to the PayPal-website. I chancel that step. Then…

    e) in Woocommerce order-list I press the process button.
    f) I receive an e-Mail with payment confirmation

    After a minute the purchase of a single media file is marked as completed and I receive an e-mail with invoice and download-link. This has worked perfect before I installed Anytype. Now the download link is not longer available (error code 404).

    The status of ZIP-Files still stuck in “processing”. No e-mail with download link nor invoice is sent out.

    Thanks for helping

    PS: I have purchased the Anytype addon because the order process was also stucking with the product bundle plugins from Woocommerce as well as YITH

    Profile photo of Robin

    Hey Danyel,

    Please PM me your WP login information and I will take a look.

    Profile photo of Robin

    Also send me your control panel login information for your hosting so I can confirm the environment is correct.

Viewing 3 posts - 1 through 3 (of 3 total)

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