January 22, 2021 at 8:01 pm #38273
i have a problem with arb licenses. with new uploads they no longer appear on the website. I use Anytype licenses for PDF – media, which has always worked great. However, now new licenses are no longer showing up on the front end (simple JPG – Licenses are shown). However, when I view a product in edit mode, all licenses were created correctly. Also the price range on the website is displayed correctly, which would mean that WooCommerce is already charging correctly.
Is this due to the theme or Symbiostock?January 22, 2021 at 11:28 pm #38276January 23, 2021 at 7:33 pm #38277
WooCommerce is 4.0.1 and all Symbiostock requirements on the Settings page are green. WordPress and all other plugins are up to date.
I tested with a neutral theme to eliminate the possibility that it’s the Express theme. There the Anytype – licenses appear on the website in the list but are inactive – a status like ‘currently not available’.
Can you confirm that Symbiostock Anytype is compatible with the current wordpress – or can I make a request for a personal research?February 4, 2021 at 12:16 am #38335February 4, 2021 at 6:59 am #38350
We can confirm that AnyType works fine with the current version of WordPress – however, the new version of WooCommerce has added a new text like ‘currently not available’ for certain products. This is appearing on AnyType licenses where there is no AnyType file for that product available. However, AnyType licenses are showing up fine for products that do – if you are not seeing the license there, that is an issue we are not able to reproduce.
In the next version of Symbiostock which is soon to be released, this ‘currently not available’ issue will be fixed. We have tested and can confirm that AnyType licenses show up fine and are able to be ordered and downloaded.
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