June 7, 2018 at 1:31 am #32506June 9, 2018 at 2:19 am #32511June 9, 2018 at 2:28 am #32513
WooCommerce version is 3.0.7 and everything is Ok and Green on the System check page in Symbiostock SettingsJune 9, 2018 at 3:08 am #32515June 19, 2018 at 7:30 pm #32560
Hi there – thanks for the info. I logged in and checked, and cross-checked this with our test sites.
This is normal functionality but is not related to Symbiostock (it is a WooCommerce thing). What happens is when the download is processed, the customer receives a download link. However, in their account history a download link does not appear when you view the order, and this appears to be normal functionality.
As for the “downloads” tab in the client’s account, this is not related to the downloadable orders as far as I can tell. It is better to disable this tab as it is misleading:
If you want to add download links to the order history, this may be something you can ask about in the WooCommerce forum or find on the web elsewhere. Also, I noticed that you don’t seem to have the processor running on a 1 minute interval – I suggest you do so to avoid any issues.
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