Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #35959
    Profile photo of Greg


    Under downloads it has Download Limit and Download Expiry

    We are leaving Download Limit as unlimited, but I need to clarify what Download Expiry means please. We want to allow members to be able to download their files as and when they want to as long as they remain a member. So today they might purchase file xyz.jpg. A year later they want to be able to download that file again. Do I need to set the Download Expiry to unlimited, or can I set it to say 90 days, but if they choose to download it again will symbiostock re-process the image for download again?



    Profile photo of Robin

    Hey Greg – good question. To prevent space from becoming continuously filled, Symbiostock automatically purges temporary download files after a certain amount of time. This time is determined by the Download Expiry setting for that download. So if you make it a year, it will remain there for a year. I don’t know if there is an unlimited setting, but you can make it some huge number like 99999999999 and it should remain there indefinitely then.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.