Forum Replies Created

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #40710
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    Okay, I finally got it. I reinstalled Symbiostock-Plugins, now, for whatever reason, it’s working..! 🙂

    Thanks a lot for your help and patience!!

    #40708
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    Okay, this is strange. Just updated Woocommerce and now I get this:

    Woo

    Do I maybe use an outdated Version of Symbiostock pro & lite…? Both are on Version 6.0.0…

    or shall i go back to 4.9.2 ?

    #40705
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    . I’m wondering that you did not get any errors in the reporting when you manually start the cron job?

    Erm, where or in which way should I see this error(s), or better asked: where is this reporting? Do you mean this:

    Error?

    ?

    you can manually start the cron job by ‘Run now’ on top of the settings page.

    Yes, know that, but if I do this, orders are also not set to complete…

    #40703
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    Also tried switching to “force download”, but same here: orders are not completed…
    Is there a way to manually complete orders? Or is the only way to do it via this processor…?

    #40702
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    Hi and thanks for your answear!

    • Autocomplete Orders is on
    • Force download is off
    • Processor Error Reporting is on

    As far as I found out, my Hoster uses PHP Apache and my site runs with version 7.4. (so no, I don’t host myself).

    How should I go on? I run several tests today, all with the same result: no order was completed… 🙁

    Regards
    Andi

    #40698
    Profile photo of andreaskarosser
    andreaskarosser
    Participant

    Hi!
    I’m pretty desperate because I can’t get the system to work, I’ve spent dozens of hours on it … I’ve set everything as described in the documents, but I can’t get symbiostock to complete an order. Orders just stay in the “in progress” state no matter what I do. At first I thought it was a cronjob problem, but the (automatically) processing works fine, e.g. when uploading an new image. And the status of an order does also not change when I run the cron job manually.
    If I just manually change the order to “completed”, I get customer emails with incorrect download links (https://temp.com/).

    What could I miss…?

    Regards
    Andi

    Forgot to mention that I use Symbiostock Express Theme and Symbiostock Pro…!

Viewing 6 posts - 1 through 6 (of 6 total)