Some trouble with testing email after payment

[JackParticipant]

I’m testing a local install and the Paypal sandbox mode. The test payment goes well and after I return to the site I see the page that says that the order was succesfull, but I don’t receive confirmation emails. Not for me as the admin of the site, and not as the buyer who should receive an email with downloadlinks.

[RobinKeymaster]

Hey Jack,

You’re welcome to submit a support request here:

http://www.symbiostock.org/support-request/

This whole portion of the Symbiostock engine is managed by WooCommerce, so if there is a bug, it is a WooCommerce bug. My best suggestion would be to try doing a purchase without using sandbox mode to see if the same issue occurs. I have experienced issues sometimes where sandbox mode does not send IPNs correctly.

[JackParticipant]

Yes, I was thinking about the sandbox not functioning fully as a possible cause, so I will do a live test payment later.

[antonyParticipant]

I also ran into this problem about a year ago if I remember rightly, after some research I discovered that sure enough Paypal sandbox doesn’t actually send out emails after a test but you can find confirmation within the developer site.

The info found here on creating a new sandbox test account on the Paypal developer site states

“The email address doesn’t need to be a real email address; the Sandbox doesn’t send any email outside of the Sandbox environment. Email to Sandbox accounts, generated as a result of your test API requests, are listed on both the Notifications tab on the Developer site, as well as on the Sandbox test site“

Hope this helps

NomadicImagery

 

NomadicImagery

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[JackParticipant]

Hi NomadicImagery,

Thanks very much. That explains it. On the notifications page I can see that everything went well.

[Author]

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