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  • #38210
    Profile photo of restier.fabrice
    restier.fabrice
    Participant

    Bonjour,
    Le plugin “Symbiostock Video Settings” fonctionnait correctement: Je voyais et j’entendais la vidéo “test”.
    Donc j’ai fait l’acquisition du plugin “Vidéo”.
    Et là, que je télécharge la vidéo “test” ou n’importe quelle autre vidéo, j’ai toujours un message d’erreur:
    “Error(s): Failed to create video preview for product ID:(…)” .
    Un idée ?
    Cordialement,
    Fabrice

    #38218
    Profile photo of restier.fabrice
    restier.fabrice
    Participant

    Hello,
    The “Symbiostock Video Settings” plugin was working fine: I saw and heard the “test” video.
    So I bought the “Video” plugin.
    And there, whether I download the “test” video or any other video, I always get an error message:
    “Error (s): Failed to create video preview for product ID: (…)”.
    An idea?
    Regards,
    Fabrice

    #38239
    Profile photo of restier.fabrice
    restier.fabrice
    Participant

    You are on vacation ?

    #38240
    Profile photo of restier.fabrice
    restier.fabrice
    Participant

    The free test plugin works, but the paid plugin doesn’t … Curious, right?
    And no one responds on the forum.

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