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  • #24373
    Profile photo of Greg
    Greg
    Participant

    I have tried several times to add a prefix for downloads, like myphoto (or myphoto_, myphoto-), but when the download photo after order is complete the file download is named only myphoto and that is it.  Should this be myphoto-imagename.jpg?  Or is that not what the ‘prefix’ is for?

    #24378
    Profile photo of Robin
    Robin
    Keymaster

    Prefix just replaces the standard ‘download’ filename when a file is downloaded. The original filename is not provided to the customer. If you want this functionality, you would have to send us a support request or code it yourself.

    #24379
    Profile photo of Greg
    Greg
    Participant

    So what if they order more than one item, are they all called myphoto?

    Maybe a request for an update is to enable prefix and then numbering (like a serial number)

    #24380
    Profile photo of Robin
    Robin
    Keymaster

    That’s a good idea – we’ll throw in some digits there to differentiate each download from each other. Thanks for the suggestion.

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