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  • #38779
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    Paolo
    Participant

    I set the value of of PHP max_execution_time = 900 sec in php.ini.
    I can also see the correct value of 900 from the phpinfo () command.

    Inside Symbiostock I find instead a value of PHP max_execution_time = 0

    This inconvenience blocks the Symbiostock cron process.

    How can I make Symbiostock see the max_execution_time = 900 value that I have set in PHP.ini?

    Thank you

    #38784
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    Paolo
    Participant

    I noticed the problem because I noticed that the Symbiostock Processor does not process anything, even with the manual command.

    How can I solve the problem? Thank you

    #38785
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    Paolo
    Participant

    I did the following test:
    I have selected in Symbiostock:
    – Run all processes;
    – Processor error reporting.

    With these settings the Symbiostock Processor quickly processed a queue of MOV video files and JPG photos that I had uploaded.
    This started the process: / home / myvideoimage / public_html / wp-content / plugins / symbiostock-video / ffmpeg / ffmpe ….

    and it used 100% server CPU while also blocking the website with 504 Gateway Time-out error.

    I noticed that the files created in the ss_media folder, created by the Symbiostock processor started manually today, are dated yesterday, which is very strange.

    Once you have removed the selections to:
    – Run all processes;
    – Processor error reporting.

    The problem of the Symbiostock Processor not working again, which does not process anything.

    If I try to place an order, I receive the order notice but not the email with the file ready for download.
    During this order processing on the server I don’t see any processes running in / wp-content / plugins / symbiostock-video / ffmpeg / ffmpe …. as I saw when I had selected “- Run all processes”.

    The server also runs a video streaming software that uses the same ffmpeg library (OBS-studio) could there be an incompatibility problem between Symbiostock and OBS-Studio?

    Do you have any idea what the problem might be?

    #38787
    Profile photo of Paolo
    Paolo
    Participant

    The Symbiostock debug screen shows the following parameters:
    “Memory at Start: 21MLoad at Start: 1M25 product integrity checks completed0 new / updated images / videos parsed”

    (… A whole series of parameters on video thumbnails …)

    and at the end:
    “12 thumbnails re / generatedMemory at End: 22MMemory Peak: 36MLoad at End: -2.25M”.

    #38790
    Profile photo of Paolo
    Paolo
    Participant

    Update:
    The image processing problem appears to have been solved. I had by mistake set the cron to 1 hour instead of 1 minute.

    There remains the Maximum Execution Time error that Symbiostock sees = 0 while it is set on the server at 900sec.

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