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  • #38424
    Profile photo of Ioannis
    Ioannis
    Participant

    Hello,

    I can see on my php info that imagick has been added
    this is my php info
    imagick module enabled
    imagick module version 3.4.3RC1
    imagick classes Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator, ImagickKernel
    Imagick compiled with ImageMagick version ImageMagick 6.9.10-86 Q16 x86_64 2020-01-13 https://imagemagick.org
    Imagick using ImageMagick library version ImageMagick 6.9.11-27 Q16 x86_64 2020-08-11 https://imagemagick.org
    ImageMagick copyright © 1999-2020 ImageMagick Studio LLC
    ImageMagick release date 2020-08-11
    ImageMagick number of supported formats: 242

    this is my symbiostock settings:
    Imagick PHP Extension Disabled
    Fileinfo PHP Extension Enabled .
    Maximum Execution Time 600
    Memory Limit 768M
    ZipArchive Extension Enabled
    Exec Commands Enabled
    PHP Version 7.3.27 PHP 7.0 to PHP 7.4 are the currently supported versions compatible with Symbiostock.
    WooCommerce Version 4.9.2 WooCommerce 4.9.2 is the currently supported version compatible with Symbiostock

    I do not understand what am I missing? Should there be any specifick imagick? is there a specific type? Is there manual settings? I cleared cache & deactivated + activated plugin. i run out of ideas…

    #38458
    Profile photo of Chrisroll
    Chrisroll
    Participant

    Hi, Loannis,

    Try to change your Php version to 7.2 or 7.4. It can solve your issue.

    Chris

    #38471
    Profile photo of Ioannis
    Ioannis
    Participant

    Hello,

    thank you very much for the answer.

    I am on siteground. I changed to 7.4 and nothing happened. I am just curious if I am missing a plugin or an extra extension PHP.

    In this case I have absolutely no idea where to look. I noticed that at least the pictures are having the diagonal lines (in settings it is written that they appear only with Imagick combination), but it is marked still as disabled.

    #38472
    Profile photo of Chrisroll
    Chrisroll
    Participant

    Hi,
    Did you checked imagick php extension in your cpanel / PHP selector ?
    php selector

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