Viewing 7 posts - 1 through 7 (of 7 total)
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  • #33059
    Profile photo of stephanie
    Stephanie
    Participant

    Hi there!

    I selected 6 new images as “Featured Images” and they are not showing up on my homepage. The old images are still showing up. Also, I have it setup for 6 to display but only 3 are showing up.

    https://healthystock.co/

    Thank you,
    Stephanie

    #33065
    Profile photo of Robin
    Robin
    Keymaster

    Hi Stephanie – have you gone into your Symbiostock Express settings > Home Layout > Home Featured Product Settings and ensured that the numbers there are correct? Have you made the previous featured images non-featured? How did you mark an image as featured? Did you click on the star in the list?

    #33090
    Profile photo of stephanie
    Stephanie
    Participant

    Hi Robin,

    Yes to all your questions, unless I’m still doing something wrong. Here is a snapshot of the settings I have for “Featured Images.”

    https://healthystock.co/wp-content/uploads/2018/10/Healthy-Stock-Fetured-Image-Settings.png

    I have starred 6 new images and un-starred the previous featured images which are still showing up for some reason. What can I do?

    Thanks!
    Stephanie

    #33098
    Profile photo of Robin
    Robin
    Keymaster

    If you have unstarred the three that are showing up, then this must be a cache issue – do you have your site running through a CDN like CloudFlare, or do you have any cache plugins running? This does not appear to be a Symbiostock Express issue if you have definitely unstarred the previous images. Are any other changes on the front page showing up?

    #33117
    Profile photo of stephanie
    Stephanie
    Participant

    Hi Robin,

    I am using Symbiostock hosting and paid the extra to have you all do the initial setup for me, and then I loaded the demo to create my home page. Since then, I haven’t added anything except updating plugins with the theme when I get notices. So, I don’t know what it could be?? Also, I don’t know what cache plugins are. Sorry, not that techie 🙂

    Thanks,
    Stephanie

    #33120
    Profile photo of Robin
    Robin
    Keymaster

    Hi Stephanie – I checked your install and just updated the Symbiostock Express version to the latest version – you can do this by going to Appearance > Themes. Featured images are working fine as far as I can see now – let me know!

    #33129
    Profile photo of stephanie
    Stephanie
    Participant

    Hi Robin!

    Yup, working all good. Thank you again for your help!

    Stephanie

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