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  • #33958
    Profile photo of Jason
    Jason
    Participant

    Hi, I am new to Symbiostock. I completed the setup and tried several times to buy photos using my other Paypal account, however when the checkout process is complete and I received the confirmation mail, the following mail with the download link is empty. I’ve tried to buy ten times with my live Paypal but to no avail.

    When logged in to the Dashboard, I saw everything is still processing, this migh be the culprit as I have received empty download links which already expires. I also added the code given in the Settings > System > Cron command codes, in my Server. set to *****. Also, I tried the https://cron-job.org/en/ but it just stopped working because of too many failed executions.

    Of course if I click manually, the Run Now, it works.

    Am I missing something? If I can’t clear this out, I’ll probably look for other systems, but sad to say I spent on a bundled deal.

    Cheers,
    Jason

    #33963
    Profile photo of Robin
    Robin
    Keymaster

    Hi Jason
    It appears your issue is related to the processor not being executed properly. This is required for downloads and so if you are getting failed executions then it will not work. Feel free to send me your login details via pm for both WordPress and the cron job org website and I can take a look for you.

    #33964
    Profile photo of Jason
    Jason
    Participant

    Hi Robin,

    I just sent you a PM.
    Thanks!

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