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Thanks for your reply.
When I go to settings>general I now have two languages, English and Dansk. This morning I only had English. Still no German 😉
Screenshot: https://www.dropbox.com/s/to6j28xqpoxbudq/screenshot.jpg?dl=0
I look forward to hearing more about number 2!
Hi Robin,
My client has decided to move hosting to your plus package. Is it possible to get a refund on the plugin if he buys the hosting package with everything pre-installed?
Thanks for your help.
Nicki
Well, I contacted the hosts again. They put the site back to php 5.4 saying that ‘something doesn’t work with 5.6’. However, now imagick doesn’t work again, despite them saying that the libraries are available. (Round in circles!) When the site is using php 5.6.3 then imagick works and there’s no message in the dashboard saying it needs to be installed. But then activating the theme SE causes a 500 internal server error. The site works fine with twenty eleven activated. As an aside, activating the backup plugin updraft also causes the 500 error.
I am tempted to leave it at php 5.4 and suffer without imagick. But it would be really good to get imagick working. Is it worth me putting in a support request so that you can have a root around for a problem? The site isn’t live yet so it would be possible.
Thanks for your support Robin.
Nicki
Thanks for your help, I have now got imagick working. The host said that they had updated the php version to 5.6 to work with imagick, but in actual fact there was an option in the cpanel where I had to change the php to version 5.6, which they didn’t say. So now imagick is working.
The only problem I have now is when I activate symbiostock express theme now it produces a 500 internal server error so I have something else to debug… I’ll get there eventually.
Thank you Robin, I have asked the host if the PHP Imagick extension is installed. This is actually what I asked for originally, so maybe they misunderstood. I will let you know what they say.
Thanks for your help.
