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luke

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@luke

active 3 years ago
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    luke started the topic Help with applying licences in the forum Using Symbiostock 5 years, 1 month ago

    I have set up licenses for my standard images (small, medium, large) they apply fine.

     

    I also do events, like dog shows so will need a different pricing structure for those images. I have created them in licenses and set them to apply to images with the tag ‘dog’. When I add the tag to the image and publish it, the image gets my standard…[Read more]

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    luke replied to the topic Different licences for different categories in the forum Using Symbiostock 5 years, 1 month ago

    Would it be possible for you to add a feature in the future that allows us to assign different licenses depending on the category the image is in.

    So as soon as we upload the image and apply the category, the license for that category is auto applied?

     

    I need this as I also do event work and would be offering deals for those at the event so…[Read more]

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    luke replied to the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    Hello, I did not put a non-number in the field.

     

    I put:

    <span style=”color: #272727; font-family: ‘Open Sans’, sans-serif; font-size: 14px; line-height: 28.7999992370605px; background-color: #fbfbfb;”>939 as maximum width</span>

    <span style=”color: #272727; font-family: ‘Open Sans’, sans-serif; font-size: 14px; line-height:…[Read more]

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    luke replied to the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    Oh, maybe that’s where I went wrong.

     

    I entered the dimensions above (one in each box)

     

    so for small I should put 939 in both boxes not the size the image should be?

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    luke replied to the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    Oh, that’s strange.

    I set 3 sizes, these are:

    Personal Use – Small (939 x 638)

    Personal Use – Medium (1716 x 1165)

    Personal Use – Large (3917 x 2660)

     

    But I am not sure if that would be right, as some images may vary in original sizes. Should I just have the largest sides size?

     

    Thanks

    Luke

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    luke replied to the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    Hello,

     

    I tired ticking the box that says ‘<label for=”term_meta[ss_license_output_vector]”>Sell unaltered'</label> the file downloaded perfectly.

    So it must be to do with when woo commerce resizes it on download. I am using Version 2.4.6

     

    Thanks

    Luke

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    luke replied to the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    Hello,

     

    I have tried enabling the default wordpress theme and the issue still persists. My server hosts have also had a look and there are no server issuse showing. Any chance you could take a look if I give you admin access?

     

    Thanks

    Luke

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    luke replied to the topic Download purchased JPG corrupted in the forum Symbiostock Support 5 years, 4 months ago

    I am having the same issue.

     

    Can you help please? the download shows as 0 bites

  • Profile picture of luke

    luke started the topic downloads as 0mb??? in the forum Using Symbiostock 5 years, 4 months ago

    My images are downloading at 0mb

     

    has anyone else had this problem, or know how I can resolve it please?

     

    Thanks

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    luke became a registered member 5 years, 4 months ago

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