EcoStockImages

Thank you, it works ok now 🙂

Hi Robin,I think I might be having similar problem as last time. I exceeded my allocated space and now I can’t access my FTP.

<span style=”color: #000000; font-family: Helvetica; font-size: 12px; line-height: normal;”>Hi Robin,</span><br style=”color: #000000; font-family: Helvetica; font-size: 12px; line-height: normal;” /><span style=”color: #000000; font-family: Helvetica; font-size: 12px; line-height: normal;”>I think I might be having similar problem as last time. I…[Read more]

So after uploading several 2GB videos to multiple agencies, I can say this thing is an absolute marvel! Amazing stuff Robin!

Distributing 10 huge video files to most agencies took literally minutes.

I think there might be some glitch when uploading footage to Depositphotos and Canstockphotos. I have images being distributed to both without pr…[Read more]

So after uploading several 2GB videos to multiple agencies, I can say this thing is an absolute marvel! Amazing stuff Robin!

Distributing 10 huge video files to most agencies took literally minutes.

I think there might be some glitch uploading footage to Depositphotos and Canstockphotos. I have images being distributed to both without pr…[Read more]

Awesome, thank you!

Yes, I can confirm I tried to upload other large videos using multcloud.com. After transfer failed I realised their size was way more than 5 gb.

Thank you for looking into it Robin so promptly, no rush 😉

So I successfully uploaded one 2GB large ultra HD video file as a test, published it and left it overnight.

Apparently it has been distributed to only 3 out of 8 video agencies I have set up. I’m positive that (at least some of) the other agencies are set up correctly as images I tested were distributed to them without problems. Is it because…[Read more]

Thanks, I had no licences created for video, that was the problem. I created a licence and attached it to the video, it works great now.

I am on free trial, testing out the PLUS features. Very happy with the distribution capabilities, amazing amazing amazing feature!

Reinstalling Child Theme solved the problem, thank you all for your help 😉

Problem identified!

Guys, I tried few things and figured out that deactivating the Child theme fixes the problem. Using the original Symbiostock theme, anything I download can be opened as it should. After activating the Child theme, downloads can’t be opened.

So, I guess reinstalling the Child theme could help… will do it in the morning and…[Read more]

Oh dear, the price must have changed back to default as I was trying to reprocess the images… it is back to free, or 1¢ to be precise, because PayPal wouldn’t let me sell it for 0.00

I checked the full size uploads on FTP, they are opening fine.

I tried Safari and Chrome browsers on two different Macs, don’t have Windows around at the moment. The problem is still there. When I delete the .html extension, I get the same message again… can’t open the file.

I’ll try to look around for solution…

Update:
This is what happens when I download an image:

Bloggee – can’t open file
Small – can’t open file
Medium – can’t open file
Large – download is named “1701-large.jpg.html”
Zip – download is named “1701-zip.zip.html”

What can be wrong when even zip file isn’t downloaded correctly?

Thanks Christine, unfortunately, the problem seems to affect all of my images… at least all those I downloaded, old uploads as well as todays uploads. I tried to “Update all existing images” under Symbiostock/Author options, but it didn’t help.

I’m on latest version of SYS and WP. No idea what can be wrong 😥