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  • #26620
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    Alex
    Participant

    [Another (Probably Final)] Update: So it did end up being an issue with PHP 7.0. I downgraded to PHP 5.6 on my production server and everything is now working perfectly.

    Thank you Robin and George for all your help.

    -Alex

    #26585
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    Alex
    Participant

    Update: So it seems it might have been a compatibility issue with PHP 7.0. I set up a test site with PHP 5.6 and it seemed to work properly. I will add another update after I try it on my regular site.

    If that is the case, is there any plans for this plugin to support PHP 7.0 in the future?

    #26571
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    Alex
    Participant

    Update: So I still can’t seem to figure out what the problem is. I have gone so far that I ended up wiping the VPS and starting over from scratch. When I finally got the LEMP stack up and running and installed WordPress, WooCommerce, and finally Symbiostock, I still got the same result. When I was re-configuring the VPS, I made sure that every PHP setting for memory was correctly set (along with every other setting).

    I’m wondering if it is a compatibility issue with PHP 7.0 or something like that because at this point, I am lost. Everything else in WordPress seems to work just fine and all the tests in the wizard also work perfectly, so I’m not sure what this is happening with this plugin. On an old VPS, this plugin used to work perfectly with practically the same exact setup, which confuses me even more.

    Let me know if you have any other ideas. Otherwise, I might have to look for a different plugin for this project.

    #26559
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    Alex
    Participant

    Also wanted to add that the Symbiostock plugin states that the memory limit is 256M (as seen in the system information from a previous post)

    #26558
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    Alex
    Participant

    Hi Robin,
    That makes sense. Do you have any idea why that might be though? I have my memory_limit in my php.ini file set to 256M and I have define(‘WP_MEMORY_LIMIT’, ‘256M’); in my wp-config.php file. I’m not sure what else it could be that would cause this memory issue. If you have any ideas, let me know.

    Alex

    #26548
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    Alex
    Participant

    I ran the wizard before. Every test shows up successfully (all the images and the metadata).

    Here is the “System Information” (if it’ll help)

    Imagick PHP Extension: Enabled

    Fileinfo PHP Extension: Enabled

    Maximum Excution Time: 600

    Memory Limit: 256M

    Exec Commands: Enabled

    #26544
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    Alex
    Participant

    When I run the cron job manually, I get the the usual boxes across the top of the page that say:

    Blog: 1
    Memory at Start: 4M
    0 thumbnails regenerated
    Memory at End: 4M
    Memory Peak: 5M

    The pictures still don’t process when running it manually.

    As for the host, I am running the site on a VPS. I have setup all the required prerequisites for the plugin to work properly. In fact, I have used this plugin in the past on another VPS and it worked fine. My current setup is almost identical to the previous setup so I don’t think that is the issue.

    What is happening now is every time the cron job runs, the plugin attempts to process the first picture. The first picture shows up in my product section but it has no picture, just a blank product with the attached licences/prices. When the cron job runs again, it makes another one of these blank products for the same exact picture. It seems rather odd.

    Any ideas?

     

    Alex

     

    Edit: Sometimes, the following error shows up. I’m not sure if it will help in diagnosing the problem:

    Error(s): Failed to find original media: ss_12.jpg, product ID: 12

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