Viewing 6 posts - 1 through 6 (of 6 total)
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  • #38101
    Profile photo of biedermann
    biedermann
    Participant

    Hello,

    yesterday I have twice ordered the symbiostock pro plugin but I haven’t got an email for the download of the plugin.

    My mail adress is biedermann@fotos-schmie.de.

    Regards

    Thomas Biedermann

    #38106
    Profile photo of biedermann
    biedermann
    Participant

    Hello,

    the lite version works well, but I want to work with the pro version.

    What a bad support on this website. I have ordered the pro version now three times, no mail to my mail adress with a download link.

    No answer in this forum.

    An no mail adress of symbiostock on this website for support.

    Really very bad.

    Regards

    Thomas

    #38111
    Profile photo of biedermann
    biedermann
    Participant

    And now? How do I get the pro version?

    Regards

    Thomas

    #38117
    Profile photo of Chrisroll
    Chrisroll
    Participant

    Hi Biedermann,
    no need to mail…
    After order and checkout you are redirected to an “Order details” page .
    Click on the link
    Download:
    SYMBIOSTOCK-PRO.ZIP

    Chris

    #38140
    Profile photo of biedermann
    biedermann
    Participant

    Hello, Chrisroll,

    thank you very much.

    I have downloaded the zip file.

    Hope that works.

    Regards

    Thomas

    #38177
    Profile photo of duncan
    duncan
    Participant

    I am new to symbio stock and have the pro version.
    I am successfully uploading products and am then going editing the product with a “product tags” and “content / description”. The data I am using is contained in .jpg.modd files and does not get pulled across when I upload the product, hence it is a large manual task.

    Worse still is when I inspect the media file, the “alt text”, “caption”, and “description” are not pulling any of this data. Instead they are all populated with “file name.jpg – site title”.
    Is there any way I can get the “product tags” and “content / description” to update these fields.

    Any advice would be gratefully accepted.

Viewing 6 posts - 1 through 6 (of 6 total)

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