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  • #780
    Profile photo of nita
    nita
    Participant

    Hi. I have paypal personal account, for some reasons business acount I will make later. Can someone explain me how to set up Paypal if I have personal account?
    I made test purchase, payment received, but didn’t receive message about image sold, nor buyer receive message image bought and no links to download image. After payment returned to my home page customer management area, there was note that payment made successfuly and need to wait some minutes to appear image download link, but nothing happened, can’t download image.

    What I need to fill in symbiostock settings: LIVE or Sandbox?

    I really appreciate your help.
    (Sorry for my bad english)

    #8014
    Profile photo of Christine
    Christine
    Participant

    Hi Nita and Welcome to Symbiostock

    You need to set the Paypal to Live (Sandbox is for testing but can be difficult to set up)

    You need to add the email address you use for Paypal as well

    http://kerioakimaging.com - trying to reopen
    http://nail-art-at.kerioak.com - Art and Nail Art

    #8015
    Profile photo of nita
    nita
    Participant

    Thank you very much for help. Checked Live option. Little bit later will make second test purchase, hope this will help to resolve my problem.

    #8016
    Profile photo of vectorjourney
    vectorjourney
    Participant

    Also don’t forget to go on your paypal preferences and check the option : return to site after payement… or something like that, so the client will be sent back to your site

    #8017
    Profile photo of Christine
    Christine
    Participant

    @vectorjourney wrote:

    Also don’t forget to go on your paypal preferences and check the option : return to site after payement… or something like that, so the client will be sent back to your site

    I believe that is only available with Premier and Business accounts, not Personal accounts

    http://kerioakimaging.com - trying to reopen
    http://nail-art-at.kerioak.com - Art and Nail Art

    #8018
    Profile photo of easybuyphotos
    easybuyphotos
    Participant

    I sold a couple of photos before in Sept and Oct with no problems, I have a personal account at Paypal and the people who bought from me got their photos, I got notifications via email about the purchase a copy of my sites thank you receipt. Today I had another person buy a photo who emailed me saying she had problems with the purchase from Paypal and could I email her the photo. Has something changed recently? I did notice the buyers email was from a Mac.

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