RESOLVED: Disappearing Menu Items

[ChristineParticipant]

I have just developed exactly the same problem as Martha – when I deleted a parent menu and elevated two sub-menus
I have tried deleting a few more menu items but it has not helped

Nor has adding
php_value max_input_vars 9000
to the php.ini file

Do you have the exact wording they put in your php.ini ?

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[ChristineParticipant]

I have added
php_value max_input_vars 9000
to the php.ini file

Deleted all my menu items from Appearances, Menu

Edited and combined a lot of my menu’s to reduce the number

Deleted Cache (quite a few times at various stages)

Reinstalled one menu set in the header under Appearances-Menu

but only the Home menu shows – does anyone have any more ideas please. From something I have read php.ini 5.3 is the cause of some menu limitation problems.

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[ChristineParticipant]

Update: Did a restore database and have them back – I wonder how long for ?

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[marthamarksParticipant]

Christine, I’m so sorry to hear you’re having a repeat of my problem. Maybe you need to contact your server for help. That’s what did the trick for me.

Things are stable on my site now, so clearly it can be fixed but I’m holding my breath until the next out-of-the-blue whammy.

Good luck to you.

OOPS! I missed your update. Hope the new situation holds.

[ChristineParticipant]

JH refused to help as they said it was not directly their problem but software. I really hope the customers start flocking in soon so I can go to a host that backs up properly and helps with all features.

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[marthamarksParticipant]

@christine wrote:

JH refused to help as they said it was not directly their problem but software. I really hope the customers start flocking in soon so I can go to a host that backs up properly and helps with all features.

Well, that’s weird since Bluehost didn’t give me that run-around at all. Maybe it’s because I am paying for the “premium” (I think it’s called) hosting for (I believe) $19.95/mo. They ought to give everybody better service, but I really can’t complain about how they’ve treated me on several occasions when I’ve contacted them for help.

[ChristineParticipant]

I think it depends on the person, some of JH’s are brilliant, others give you any old information (does not matter if it is wrong) just to get rid of you.. Fortunately most seem to be good.

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[LeoParticipant]

I can’t tell you how much I appreciate you guys solving problems like this. At this point Symbio is so big I can only keep up with the core bugs.

[ChristineParticipant]

I did a bit more research and it seems you add the vars code to the .htaccess – I have added it and will try it out tomorrow morning before I do anything else to see if it works

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

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