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  • #38894
    Profile photo of Paolo
    Paolo
    Participant

    Yesterday I uploaded about 40 JPG and MOV files to the ss_media> new folder.
    They stayed in the folder for about 10 hours and then they disappeared.

    The files were not imported into Symbiostosk.
    I haven’t changed any settings on the server.
    What may have happened?

    The cron job is configured correctly every minute. I tried to simulate a purchase of 1 video + 1 photo and this works fine.

    Thank you

    #38895
    Profile photo of Paolo
    Paolo
    Participant

    Update: Restarting PHP the processing started working again, but I had to reload the previous files as they were lost. Any idea what’s causing the problem?

    Thank you

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