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  • #27780
    Profile photo of bomboman
    bomboman
    Participant

    Hi Everybody,

    I am newbie for Symbiostock. I have a question about order processing.

    I tried to order my image via my site and the Paypal payment went very well, no issue. However, my order is still in processing since today 4-Sep-15 at 15:42 UK time. Therefore, I have not got the image that I bought yet.

    Ps – currently I am using BlueHost (shared hosting package)

    Do you know what is the issue that cause this problem?

    Best Regards,

    [caption id="" align="alignnone" width="1361"] Processing Issue[/caption]

    Suwat Po.

    #27781
    Profile photo of Chrisroll
    Chrisroll
    Participant

    Hi,
    Did you configure a cron job for your symbiostock processor in your cpanel ?
    (see Symbiostock/ Settings/ System)

    Copy the line “curl -silent -A ‘Mozilla…….” in a new cron job on your bluehost cpanel and set it to run every minute.

    #27783
    Profile photo of bomboman
    bomboman
    Participant

    Hi Chrisroll,

    I have not configured a cron job since I am not familiar with it.

    I will try to do it.

    Thanks,

    Suwat Po.

    #27784
    Profile photo of Chrisroll
    Chrisroll
    Participant

    You have to :

    Go to your Bluehost cpanel
    Choose “cron jobs” in advanced panel
    Select “Once per minute (*****)” option in “Common settings”
    Copy/ past the line “curl -silent -A…..” from your Symbiostock/ settings/ system” to “Command section” in your bluehost cpanel
    Click on the green button “Add new cron job”
    Tell me if you need more help .

    #27785
    Profile photo of bomboman
    bomboman
    Participant

    <span style=”color: #272727; font-family: ‘Open Sans’, sans-serif; font-size: 14px; line-height: 28.8px; background-color: #fbfbfb;”>Hi Chrisroll,</span>

    As per your recommendation, I successfully set it up. The test website works fine now.

    Thanks so much.

    Suwat Po.

    #27786
    Profile photo of Chrisroll
    Chrisroll
    Participant

    You’re welcome 😉

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