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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #37499
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    David
    Participant

    I would be happy to share what I did to fix the issue.

    I Deactivated Symbiostock Pro.

    Then using the Lite version the panel returned to display as it should.
    I was happy I got the issue solved.

    Hope this can help someone else!

    #37443
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    David
    Participant

    Hi Robin,

    Thanks so much.

    I found the answer, have it working fine now and did not need to debug.
    Thanks very much!

    #37428
    Profile photo of David
    David
    Participant

    Hi Robin,
    I think there is an issue with Symbiostock Pro.
    The reason being is when I add a new Product, I should see a selectable drop down adjacent to the Product Data tab. This should allow me to select Simple Product..etc. Then there should be a selectable checkbox to the right of that AND a Downloadable checkbox to the right of that. But none of them are there.

    All I have in the General tab are:
    Regular Price
    Sale Price
    Tax Status
    Tax Class

    Can you please assist with this?

    Many thanks for your assistance.

    #37420
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    David
    Participant

    Hi Robin,

    Thank you for the advice.
    I can set up a test server, but do you have any thoughts on my trying to Deactiveate the Symbiostock Pro and then reactivating it?

    Do you think something simple like that might do the trick?

    Thank you Robin

    #36891
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    David
    Participant

    Hello Robin,

    Thank you so very much!

    I sincerely appreciate your taking a look and letting me know what the issue is.
    I am brand new to a lot of this.

    I am using Twenty Seventeen theme.
    Do you think I should change to maybe Twenty Twenty or Twenty Nineteen?

    As things sit I have no idea what I could do to my Twenty Seventeen theme to eliminate the problem.
    Many thanks again Robin. I really do appreciate your taking the time to help me. 🙂

    #36694
    Profile photo of David
    David
    Participant

    Hi Robin,

    When you say processor, are you referring to my computer processor?

    Thanks Robin.

    David

    #36680
    Profile photo of David
    David
    Participant

    Hi Robin,

    Thank you very much. I really appreciate your help!
    I will give the .png file type a try.

    Incidentally, could I ask:
    I am also getting something odd when I select one of my images on the front end.
    For some reason below the image I see the line of code from the button.
    [purchase_link id=”2041″ style=”button” color=”blue” text=”Purchase”]

    Would you or anyone have any idea why this might occur?
    I’m sure this should not be showing up.

    Many thanks again from a new user..!

    #36486
    Profile photo of David
    David
    Participant

    Hello Robin,

    Thank you very much for your advice. I really appreciate it.
    Brand new user so thank you again!

Viewing 8 posts - 1 through 8 (of 8 total)