Viewing 5 posts - 1 through 5 (of 5 total)
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  • #28081
    Profile photo of kennykiernan
    kennykiernan
    Participant

    Hey folks, both my Symbio site clipartman.com and my WP account have been completely unavailable for the past several hours — I am very concerned – is anyone else having this problem??

    I can’t access my WP dashboard, I’m getting this message:

    <span style=”color: #242424; font-family: ‘Open Sans’, sans-serif; font-variant-ligatures: normal; line-height: 28.8px; orphans: 2; widows: 2; background-color: #f4f4f4;”>”The </span>http://www.clipartman.com<span style=”color: #242424; font-family: ‘Open Sans’, sans-serif; font-variant-ligatures: normal; line-height: 28.8px; orphans: 2; widows: 2; background-color: #f4f4f4;”> page isn’t working</span><br style=”box-sizing: border-box; color: #242424; font-family: ‘Open Sans’, sans-serif; font-variant-ligatures: normal; line-height: 28.8px; orphans: 2; widows: 2; background-color: #f4f4f4;” />http://www.clipartman.com<span style=”color: #242424; font-family: ‘Open Sans’, sans-serif; font-variant-ligatures: normal; line-height: 28.8px; orphans: 2; widows: 2; background-color: #f4f4f4;”> is currently unable to handle this request.”</span>

    Please help, thank you!

    Kenny Kiernan
    https://www.clipartman.com

    #28082
    Profile photo of kennykiernan
    kennykiernan
    Participant

    Sorry about that extra formatting text – the message is:

    ”The http://www.clipartman.com page isn’t working

    http://www.clipartman.com is currently unable to handle this request.”

    What could be the cause of this??

    thank you –

    Kenny Kiernan
    https://www.clipartman.com

    #28083
    Profile photo of Robin
    Robin
    Keymaster

    Looks like you’ve installed or activated something that is creating a PHP error. Enable error reporting via wp-config.php:

    https://css-tricks.com/snippets/wordpress/turn-on-wordpress-error-reporting/

    and it will tell you what script is causing the issue

    #28084
    Profile photo of kennykiernan
    kennykiernan
    Participant

    Aha thanks Robin, I did install a line of code in custom CSS earlier today, and totally forgot I did that – I guess that’s it? Sorry, I’ve been trying to reach you all day and assumed it had to be something to do with your being in there, please see several PM’s sent to you today.

    I know what line of code I put in, it was someone’s suggestion per my inquiry about hiding the price range:
    <p class=”p1″><span class=”s1″>Songquan Photography wrote:</span></p>
    <p class=”p1″><span class=”s1″>Check this thread</span></p>
    <p class=”p2″><span class=”s2″>http://www.symbiostock.org/forums/topic/hide-price-range/</span></p>
     
    <p class=”p2″><span class=”s3″>Post Link: <span class=”s4″>http://www.symbiostock.org/forums/topic/how-to-hide-tags-reviews-price-range-add-sku-2/#post-28053  </span></span></p>
    <p class=”p2″><span class=”s3″><span class=”s4″>and the code I put in was:</span></span></p>
    <span style=”color: #272727; font-family: ‘Open Sans’, sans-serif; font-size: 14px; line-height: 28.8px; background-color: #fbfbfb;”>div[itemtype=”http://schema.org/Offer”] > .price {display:none!important;}</span>

    <span style=”line-height: 1.5;”>I will take this right out as soon as I can, however, I’m unable to even get into my dashboard – how do I get in there?? Or can you do this in the back end? It’s the last line of code added to custom.css.</span>

    Please reply ASAP, thank you!

     

    Kenny Kiernan
    https://www.clipartman.com

    #28086
    Profile photo of Robin
    Robin
    Keymaster

    Use FTP – we don’t provide third party software support.

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