Processor fail to create the ZIP file

[LaurentParticipant]

Hello,

My install of wordpress is in a subfolder http://www.jlpasquier.ch/photographie/

I can not get the processor to make the zip file. Here are the errors I get.

[caption id="" align="alignnone" width="731"] Error while processing[/caption]

[caption id="" align="alignnone" width="767"] Error when i try to download from the account page.[/caption]

Can somebody help on this matter ?

Thanks in advance

Laurent

[RobinKeymaster]

Hi there – I can’t see the images you’ve posted

[LaurentParticipant]

Hello, thanks for your reply:

Here are the images:

http://www.jlpasquier.ch/photographie/wp-content/screenshots/1.tiff

http://www.jlpasquier.ch/photographie/wp-content/screenshots/2.tiff

http://www.jlpasquier.ch/photographie/wp-content/screenshots/3.tiff

Thanks

[RobinKeymaster]

Appears to be a directory permissions issue. Try disabling the zip in your download settings

[LaurentParticipant]

Solved

I’v played with the PHP settings and discovered that PHP was executed as an Apache module instead of FastCGI, I also reverted PHP version to 5.4 from 5.6.

Now the download work from the account page and from the last email (Order completed) but the link on the the first email is not working, it is possible to get rid of this link ?

 

Thanks

[RobinKeymaster]

Also PM me your login info and I’ll take a look

[LaurentParticipant]

Thanks but this is not necessary, I’ve simply deactivate the client email notification for Order processing, I prefer the customer to receive only one email Order completed with the link working, i mean both email links works but the file is only available when the order is completed.

Thanks for your help, and your very nice plugin.

[Anonymous]

Hi All,

Great update so far, been enjoying new layout and changes!

I too am having a problem with ZipArchive:

Warning: ZipArchive::addFile(): Invalid or uninitialized Zip object in /<removed>/wp-content/plugins/symbiostock/tools-cron.php on line 496
Warning: ZipArchive::close(): Invalid or uninitialized Zip object in /<removed>/wp-content/plugins/symbiostock/tools-cron.php on line 497

ZipArchive loaded into PHP:

$ php -m | grep zip
zip

ZipArchive working example (sample.php will show contents of zip file):

$ ls
sample.php
test.txt

$ zip sample.zip test.txt

$ cat sample.php

<?php
$za = new ZipArchive();
$za->open(‘sample.zip’);
for( $i = 0; $i < $za->numFiles; $i++ ){
$stat = $za->statIndex( $i );
print_r( basename( $stat[‘name’] ) . PHP_EOL );
}
?>

$ php sample.php
test.txt

Set chmod 777 to uploads/_sz just for testing.

[Anonymous]

Hi Robin,

I changed the line in bold in tools-cron.php:

function ss_zipupfile($fileloc) {

$filename = pathinfo($fileloc,PATHINFO_FILENAME).”.zip”;

$destination = pathinfo($fileloc,PATHINFO_DIRNAME).”/”.$filename;

 

$zip = new ZipArchive();

$zip->open($destination,ZipArchive::OVERWRITE);

$zip->addFile($fileloc,pathinfo($fileloc, PATHINFO_BASENAME));

$zip->close();

 

return $filename;

}

To:

$zip->open($destination,ZIPARCHIVE::CREATE | ZipArchive::OVERWRITE);

I am now able to create and download the ZIP file. The next problem I ran into was a 0 size zip file download.

This was fairly easy to diagnose and fix:

1. Check to see if mod_xsendfile was compiled and loaded: Yes (apachectl -M | grep xsendfile)
2. Check http headers when clicking on download: X-Sendfile in header = Bad (x-sendfile is supposed to remove X-Sendfile headers)
3. Checked in httpd.conf (or vhost config, or .htaccess – Whichever way your host is configured): Found two directives missing:

XSendFile On
XSendFilePath “/wp-content/uploads/_sz/temp”

Restarted apache, downloaded file again and the zip file contained the image, ie not 0 bytes.

[RobinKeymaster]

Hi Ross – thanks for looking into that. I see that the PHP docs have similar information relating to different versions of PHP. I’ll look into fixing this in the next release, thanks.

[Author]

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